Community Association Manager

Direct Reports : Concierge and Maintenance employees (other on-site employees of HomeOwners Advantage) Operation/Service coordination, including but not limited to: Dispatch maintenance service requests, and work with engineer to prioritize daily list. Solicit bids for work in the building by contract and 3 rd party service providers. Manage quality of their work and projects. Direct liaison to Residents and Board members in coordinating all aspects of common area management, project construction, move in/out, and general operations. Understand and operate all management systems proficiently. Manage process improvement. Create annual business plan and deliver services to the community as outlined in the business plan Responsible for inputs to financial processes – A/R, A/P, Security Deposits, etc... Expense management to include scanning and coding all invoices in Vantaca. Collect all HOA dues, rent, or fees each month. Assess and collect fines, late fees, damage assessments, security deposits/returns, utility deposits/returns, concessions, and miscellaneous income. Create and adhere to annual operating budgets. Create and distribute the monthly financial packets inside the contracted timeframe. Deliver excellent resident service through the following: Author and deliver building announcements Maintain an accurate website Proactively communicate with the Board on property issues including weekly update to the Board using the HomeOwners Advantage template. Coordinate annual fire/life safety drills. Serve as a resource for marketing and leasing (where applicable) by: Understanding property metrics (market rates, % leased, basic info) Be able to explain building amenities to prospective tenants Collection of marketing data Contribute to leadership and people development by: Managing vendors in the building. Executing on personal training plan. Develop and deliver objectives and performance appraisals of direct reports Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr