Office Manager
$20 per hourAce Hardware
Office Manager
Ace Handyman Services is Hiring an Office Manager
Location: Houston, TX Schedule: Full-Time Pay Rate: Starting at $20/hour + Sales/Profit-Based Bonuses Employment Type: Permanent, Full-Time
Overview
Ace Handyman Services is a national leader in home improvement and repair, built around delivering an exceptional customer experience. As we continue to grow, we are seeking a highly organized and motivated Customer Service Representative to support daily operations, manage scheduling, and provide outstanding service to our customers.
This is an excellent opportunity for an administrative professional with a strong sales and customer service background who is looking to grow into a leadership role within a nationally recognized brand that maintains the close-knit feel of a locally owned franchise.
No construction experience required.
Responsibilities
- Respond to inbound and outbound customer inquiries and job leads in a timely manner
- Educate customers on services, pricing, availability, and service model
- Match the right craftsmen to the right customer to ensure a smooth customer journey
- Coordinate schedules and material ordering for multiple craftsmen and projects
- Utilize dispatching and scheduling software effectively
- Return customer calls and follow up with past clients
- Perform paperwork, filing, and administrative duties
- Assist in solving operational and logistical challenges
- Support daily schedule management to maximize efficiency
Requirements
- Must live within 10 miles of Hobby Airport
- High school diploma or GED
- 5+ years of administrative assistant and/or scheduling experience
- Strong sales background
- Strong customer service skills
- Excellent verbal and written communication skills
- Adaptive to technology and comfortable using scheduling/dispatch software
- Excellent office management skills
- Solid typing skills (ten-key skills a plus)
- Strong multitasking and prioritization abilities
- Solution-focused mindset and ability to think quickly
Benefits
- Starting pay at $20/hour
- Sales/Profit-based bonuses
- Vacation
- Flexible scheduling
- Advancement and growth opportunities
- Opportunity to build a long-term career with a respected national brand
Vacancy posted 6 hours ago
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