Marketplace Account Manager

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

Job Summary

We are seeking a dynamic and results-driven AWS Marketplace Manager to drive sales, strategy, and operations. This position will play a crucial role in management of the National/global partnership and collaborate closely with internal resources and key leaders to execute the go-to-market (GTM) initiatives, ensure alignment, and achieve joint success.

Duties/Responsibilities

• Marketplace Sales Strategy Development: Drive the marketplace strategy within defined existing accounts, collaborating with internal teams (i.e. Client Directors and Sales Specialists), technical leaders, and partner to identify growth opportunities for key LOB's and develop comprehensive solutions that integrate partnership offerings across various practice groups.

• GTM Alignment & Execution: Participate in regular strategy sessions with internal teams to ensure alignment and consistency in go-to-market strategies with your AWS Marketplace. Collaborate to develop and implement GTM plans that align with company objectives and annual goals, ensuring measurable outcomes.

• KPI Tracking: Monitor and track key sales metrics (revenue, margin, number of offers & active ISVs, incentives) to ensure profitability and growth.

• Content Creation & Communication: Create and distribute content for internal teams, customers, and partners/OEMs. This includes, but not limited to: Why AHEAD for AWS Marketplace decks, success stories, partner newsletters, tech updates etc.

• Sales Enablement: Ensure effective enablement of sales and technical teams on both a national and regional level.

• Data Analysis: Utilize data to create heat maps of territories, identifying opportunities of focus and growth.

• Strategic Deal Involvement: Play an active role in strategic deals to maximize profitability, focusing on both front-end and back-end incentives (rebates, incentives, etc.).

• Deal Reporting: Collaborate with operations and procurement teams on top partner deals each quarter, ensuring proper reporting and hygiene to optimize rebates and margins.

• Sales Support & Partner Liaison: Provide urgent support to sales teams (CDs, COSs, CSAs) when deal or partner assistance is required. Serve as the primary internal liaison for partner-related challenges, escalations, and requests.

• Marketing Collaboration: Engage with the marketing team to ensure marketing development funds (MDFs) are utilized effectively for GTM strategies, particularly in underdeveloped territories.

• Program Support: Create and manage marketplace offers through its full lifecycle. This includes managing relationship with and authorizations from counterparts at partner ISVs, assisting customers in the approval process, and insuring the opportunity is booked properly internally.

Education and Experience

• Preferred - Bachelor's Degree in Business, Marketing, or a related field

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate's relevant experience, qualifications, and geographic location. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits for additional details. Use of AI: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at View email address on click.appcast.io. You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.