Dental Support Specialist

Dental Support Specialist (Dental Assistant - Office Administration)

The Dental Support Specialist is responsible for supporting clinical field team members by ensuring administrative duties are cross-referenced and completed by the assigned deadline.

Essential Duties & Responsibilities:

• Ensure timecards are updated and approved.
• Approve expenses according to company guidelines.
• Complete dental chart reviews including EMR checklist, coding, and notes.
• Conduct EMR reporting reviews to provide details to the field team manager.
• Perform other duties as necessary.

Requirements:

Education & Training Requirements:

• High School Diploma or equivalent.
• 2-3 years' experience preferred.
• Dental office experience required.

Other Qualifications:

• Problem solvingthe individual identifies and resolves problems in a timely manner.
• Planning/organizingthe individual prioritizes and plans work activities and uses time efficiently.
• Quality control/Attention to detailthe individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
• Adaptabilitythe individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.
• Dependabilitythe individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Able to work in team environment.
• Ability to lift 15-20 lbs.

Physical Efforts & Working Conditions:

Work is performed in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.

This is a full-time position working standard business hours Monday Friday, although project support may require temporary adjustments to those hours only as needed. Position reports to the office for first six-months then qualifies to moves to hybrid with successful completion of training and satisfactory performance.

Benefits:

• PTO and Paid Holidays for FT Employees
• 401k Retirement Plan with a Company Match
• Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.