Agente de Operaciones
Avianca
Agente de Operaciones Part Time - YUL En este rol velaras por la correcta ejecución de los procedimientos operacionales durante la atención y salida de las aeronaves en plataforma, garantizando el seguimiento en tiempo real de las actividades de cargue, con el fin de garantizar la seguridad operativa y el cumplimiento de los estándares establecidos por la compañía. Funciones específicas Realizar el monitoreo en tiempo real de las posiciones de las aeronaves en plataforma durante las fases de llegada y salida. Supervisar el cumplimiento de los procedimientos operacionales establecidos para el cargue de aeronaves. Verificar que se lleve a cabo el briefing entre el equipo de carga y operaciones terrestres antes del inicio de las actividades. Confirmar que la carga autorizada coincida plenamente con la que se presenta físicamente en plataforma. Asegurar el cumplimiento de la secuencia operativa y los tiempos establecidos en el plan de atención en tierra (turnaround). Detectar, documentar y reportar oportunamente cualquier desviación operacional, condición insegura o procedimientos. Registrar evidencia fotográfica o en video en caso de incidentes, desviaciones u otras situaciones relevantes. Participar en los briefings operativos al inicio de cada turno, para conocer la programación de vuelos y condiciones específicas del día. Brindar atención integral al pasajero en todos los puntos de contacto, garantizando un servicio de calidad, la gestión eficiente de incidencias (retrasos, cancelaciones, sobreventa), y la correcta ejecución de procesos comerciales y operativos tierra. Requisitos Formación académica: Técnico/Tecnólogo/Profesional, deseables carreras enfocadas al sector: áreas aeronáuticas, operaciones aeroportuarias, logística o afines. Experiencia: Mínimo 1 año de experiencia en operaciones en plataforma o en áreas aeronáuticas. Ubicación: Montreal, Canadá. Experiencia y Certificaciones Años de experiencia general necesaria para el cargo: Mínimo 6 meses de experiencia en operaciones en plataforma o en áreas aeronáutica. #J-18808-Ljbffr Avianca
Vacancy posted 4 days ago
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