Assistant General Manager - Hospitality (Hourly)

Job Description

Job Description

Job Summary

Cafe de Olla Monrovia
We are seeking a dynamic and experienced Assistant General Manager (AGM) to join our hospitality team. The ideal candidate will possess strong leadership skills, extensive food service management experience, and a passion for delivering exceptional customer experiences. This role offers an exciting opportunity to oversee daily operations, support staff development, and ensure the highest standards of food safety and service quality in a fast-paced environment. Prior experience in quick service, fine dining, or casual dining settings is highly desirable, along with a background in restaurant management and team supervision.

Duties

• Assist the General Manager in overseeing daily restaurant operations, kitchen management, and customer service.
• Supervise and train staff to ensure adherence to food safety standards, POS procedures (Aloha POS, Micros POS), and hospitality protocols.
• Manage inventory control, including ordering supplies, monitoring stock levels, and minimizing waste.
• Oversee shift management by coordinating schedules, ensuring smooth service flow during peak hours, and handling cash transactions accurately.
• Support food production and coffee/Barista operations as needed.
• Ensure compliance with health and safety regulations across all areas of the restaurant.
• Assist onboarding new team members; participate in staff training & development initiatives.
• Collaborate on budgeting, cost control, and operational planning to optimize restaurant performance.
• Lead by example in delivering excellent customer service and maintaining a welcoming environment for guests.

Qualifications

• Proven management experience within the food industry, including supervising teams in quick service or fine dining establishments.
• Strong knowledge of food safety standards and food handling procedures.
• Experience with POS systems such as Aloha POS and Micros POS is preferred.
• Demonstrated ability in inventory control, budgeting, and food management.
• Excellent leadership skills with a track record of staff training & development.
• Background in hospitality management with experience in restaurant or hotel settings is advantageous.
• Exceptional customer service skills with the ability to handle challenging situations professionally.
• Prior assistant manager or supervisory experience in a restaurant environment is required.
• Ability to work effectively under pressure during busy shifts while maintaining attention to detail. This position offers a rewarding environment for professionals passionate about culinary excellence and team leadership within the hospitality industry.
• References:
• Must provide two strong recommendations from previous direct-report managers
• Availability:
• Must be available on weekdays, weekends, and holidays

Pay: $28–$32 per hour (DOE) + overtime
(This is an hourly assistant management position)

More about us: Café de Olla is a family owned restaurant. We started our business in 2015 in Burbank, CA and quickly became the communities favorite place for Mexican/American Food. December 2020 we opened this location in the beautiful Old Town Monrovia and are now ready to welcome a leader who can take this store to the next level.

We serve hundreds of guest daily and our wait times now consist of 1.5 to 2 hours’ on weekends and some weekdays as well. Café de Olla is growing restaurant company with a great vision and many amazing opportunities.

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid training

Experience:

• Restaurant management: 5 years (Required)

Work Location: In person

When we opened Café de Olla, it was our goal to tell a story in every recipe: a story of home, of family, and of love. That's why each dish that leaves our kitchen is fresh, flavorful, and thoughtfully prepared with a side of tradition. Our creative menu showcases both authentic Mexican dishes and American favorites, including our famous Chilaquiles Poblanos, cinnamon-infused coffee, and other unique combinations to surprise and delight your taste buds. It's a treat to share our stories with you -- over a warm cup of café de olla, we hope you’ll make some great ones of your own.

Company Description

When we opened Café de Olla, it was our goal to tell a story in every recipe: a story of home, of family, and of love. That's why each dish that leaves our kitchen is fresh, flavorful, and thoughtfully prepared with a side of tradition. Our creative menu showcases both authentic Mexican dishes and American favorites, including our famous Chilaquiles Poblanos, cinnamon-infused coffee, and other unique combinations to surprise and delight your taste buds. It's a treat to share our stories with you -- over a warm cup of café de olla, we hope you’ll make some great ones of your own.