Accounts Receivable Specialist, NA

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Accounting Operations Department

The Accounting Operations team is responsible for accurately, timely and efficiently executing and recording the organization’s financial transactions with third parties. It is highly engaged in building and maintaining fruitful financial relationships with customers and suppliers across North America through its 3 core groups: accounts payable, billing and accounts receivable and purchasing operations.

The team coordinates the entry, review, and approval of day-to-day transaction processing in accordance with financial policies and the department’s SLAs. Team members proactively engage in solving problems through close collaboration with internal and external stakeholders. They engage in the development and implementation of continuous process improvements, maximizing the use of our technology resources to improve accounting operational efficiency. The team is service-oriented and behaves with integrity, agility, respect, and initiative.

Position Overview

This role will be based in: Denver, CO and is in alignment with our flexible work policy. (3 days on site required, 2 days flexible).

Vantage is seeking an Accounts Receivable Specialist to join our Accounting Operations team and support the financial relationship with our North American customers. This role is responsible for full-cycle accounts receivable activities, including billing, cash application, account reconciliation, and customer account management. The specialist will also maintain the customer database, ensuring the accuracy of operational and financial information. In addition, this role will support month-end close activities by reconciling key accounts, preparing aging reports, and maintaining a strong financial documentation and archival system.

This role operates with significant autonomy, managing large projects with limited oversight and engaging with senior-level managers or directors. The specialist handles complex challenges in invoice reconciliation, customer relationships, and process optimization, while contributing to the development and implementation of new products, processes, standards, and operational plans that drive efficiency, accuracy, and strategic initiatives within the accounts receivable function.

Essential Job Functions

• Manage the administrative relationship with customers, including billing, cash receipts, and holistic maintenance of customer accounts and subledgers.

• Collaborate closely with internal and external stakeholders to ensure efficient processes seamless information flow and to provide responsive support.

• Work cross-functionally to address issues arising from growth in the customer base, with a strong emphasis on customer service.

• Analyze accounts receivable processes and recommend improvements to enhance accuracy, efficiency and compliance..

• Maintain accurate and current accounts receivable records and an organized and compliant financial document management and archival system.

Duties

• Create and maintain customer accounts, tenant database and related documentation in real-time.

• Process customer billing, record cash receipts, and reconcile both customer accounts and related general ledger accounts.

• Conduct collection activities and escalate issues when necessary.

• Partner with the Head of Enterprise Sales and Technical Coordinators to align commercial and financial operations.

• Execute internal controls related to customer accounts, including ensuring fiscal compliance of sales transactions.

• Organize, classify, and archive Company financial documents.

• Perform additional duties and special projects as assigned by management.

Job Requirements

• Degree in Accounting or related field preferred.

• 2–5 years of experience in a similar role within a large or complex finance organization.

• Ability to read and interpret complex contractual language and entity structures.

• Experience in the data center, real estate, construction, or service industries preferred.

• Strong ability to manage sensitive issues and respond effectively to complex inquiries.

• Excellent organizational skills and ability to manage multiple priorities independently.

• Demonstrated thoroughness, professionalism, and strong interpersonal skills.

• Resourcefulness and ability to operate autonomously in a high-growth, fast-paced environment with evolving processes.

• Exceptional customer-service orientation with both internal stakeholders and external partners.

• Experience with Yardi Voyager preferred.

• English required; French language skills are an asset.

• Proficiency with Windows and Office 365.

• Intermediate Excel skills, experience with customer portals, and comfort with technology preferred.

• Strong aptitude for working with IT systems and maintaining confidential records.

• Ability to interpret written, verbal, diagrammatic, or scheduled instructions.

• Ability to travel up to 5%, with potential for increased travel as business needs evolve.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $60,000 - $70,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-OC1 #LI-Hybrid

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.

We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!