Accounting Clerk III

Job Summary

Performs advanced clerical, cashiering, and financial support work for the Parks & Recreation Department involving the collection, processing, balancing, reporting, and auditing of departmental revenues. Supports recreation programming, facility rentals, special events, and customer service operations through financial oversight, CivicPlus administration, and coordination with Finance and Treasury departments. Provides lead support for recreation software operations, cashier training, and departmental reporting functions.

Duties and Responsibilities

• Processes registrations, reservations, transfers, refunds, and account adjustments through CivicPlus recreation management software.
• Balances and reconciles daily financial transactions from multiple Parks & Recreation facilities and program sites.
• Assists with oversight of departmental cashiering operations and ensures compliance with internal cash-handling controls and auditing procedures.
• Provides training and technical support to Customer Service Representatives and recreation staff on cashiering procedures, financial reconciliation, and CivicPlus operations.
• Conducts routine audits of recreation sites and facility cash-handling locations to ensure accountability and compliance.
• Serves as departmental liaison with Finance and Treasury staff regarding deposits, reconciliation issues, reporting, and financial procedures.
• Processes invoices, payments, refunds, credits, transfers, and refundable deposits related to recreation programming and facility operations.
• Performs daily uploads and reconciliation of financial data with the City's accounting systems.
• Assists with the setup and maintenance of recreation programs, facilities, activities, and reservations within CivicPlus.
• Reviews and processes instructor payments and related program documentation.
• Creates reports on a regular basis showing department wide expenses and revenue trends.
• Provides administrative support for payroll timekeeping functions and serves as backup to the department's payroll timekeeper.
• Responds to customer inquiries regarding recreation programs, facility rentals, payments, and department services in person, by telephone, and electronically.
• Assists residents and visitors with registration processes and general Parks & Recreation information.
• Maintains accurate financial, customer, and program records in accordance with departmental and City recordkeeping requirements.
• Operates office equipment and technology including computers, calculators, scanners, printers, and multi-line phone systems.
• Performs related administrative, clerical, and customer service duties as assigned

Qualifications

Education

• High school diploma or equivalent required.

Experience

• Minimum of three (3) years of accounting, cashiering, or financial clerical experience required.
• Experience handling high-volume cash transactions and reconciling financial records.
• Experience working in a customer service-oriented environment, preferably in municipal government, recreation, or public service operations.
• Experience using recreation management software such as CivicPlus and Navaline software preferred.
• Experience with municipal accounting systems and Microsoft Office applications preferred.
• Equivalent combinations of education, training, and experience may be considered.

Key Competencies

• Knowledge of cashiering practices, bookkeeping principles, and financial reconciliation procedures.
• Knowledge of Parks & Recreation operations, recreation registrations, facility rentals, and customer service practices.
• Ability to maintain accurate financial records and ensure compliance with internal controls and departmental procedures.
• Strong organizational skills and attention to detail.
• Ability to analyze financial discrepancies and resolve transaction issues efficiently.
• Proficiency in Microsoft Office and standard office technology.
• Strong communication and interpersonal skills with the ability to work effectively with staff, instructors, residents, and vendors.
• Ability to multitask in a fast-paced public service environment.
• Ability to provide professional and courteous customer service

Physical Requirements

• Ability to communicate effectively in person, by telephone, and electronically.
• Ability to read, prepare, and review financial and administrative documents.
• Ability to operate standard office equipment and computers.
• Work is primarily performed in an indoor office environment with occasional visits to recreation facilities or program sites

Additional Information

Work Days/Hours : Monday – Thursday, 10:00 am-7:00 pm; Friday, 9:00 a.m. – 6:00 p.m.

Job Status: ( X ) Full-time ( ) Part-time/temporary

Department/Number: Parks & Recreation/3920 Pay Plan/Grade: 50/21

The City of Pompano Beach welcomes everyone who would like to become a member of our team and who wants to "Do Good". The City does not discriminate on the basis of race, color, sex, age, national origin, disability, religion, genetic information, marital status, political affiliation, sexual orientation, gender identity, familial status, or other circumstances and characteristics protected by state or federal law. The City promotes diversity of culture, background, thought, and ideas. The City strives to make inclusion a part of everything we do and strives for a work environment that creates a sense of belonging for everyone.

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City of Pompano Beach Employee Benefits Overview Why Work With Us? Join the City of Pompano Beach and enjoy a comprehensive benefits package designed to support your well-being and professional growth. Compensation & Pay - Biweekly Pay: Employees receive salaries every two weeks. - Salary Range: Competitive salary structure with potential for higher starting salaries. - Merit Increases: Annual performance-based raises up to 4%. Health Insurance - Employee Coverage: 100% City-paid health insurance for full-time employees. - Dependent Coverage: 50% City contribution toward dependent premiums. Paid Leave - Vacation: 9 days per year, increasing with tenure. - Sick Leave: 12 days annually. - Holidays: 14 paid holidays. - Personal Days: 2 personal days after six months. Retirement Benefits - Pension Plan: Mandatory participation with a 10% employee contribution, matched by the City. - Defined Benefit: Pension based on the last three years' salary, multiplied by 3% per year of service. - Vesting & Refunds: Contributions refundable with interest if leaving before seven years. - Firefighters' Plan: Special pension plan with an 11.6% contribution employee contribution, matched by the City. Additional Benefits - Cost of Living Adjustments (COLA) when applicable. - Tuition Reimbursement for career growth. - Tax-Deferred Savings Plan for retirement planning. - Credit Union Services for financial management. - Direct Deposit for easy payroll access. -Four-day work week (depending on position) -Voluntary Employee's Beneficiary Association (VEBA) - Paid by the City - Sick Leave Bank for extended illness support. Part-time employees are not eligible for benefits, and benefits may vary depending on bargaining units. Join us and build your future with the City of Pompano Beach! For more information, contact Human Resources.