Scheduling & Intake Coordinator

Job Description

Job Description

Scheduling & Intake Coordinator – Home Health (South Bay)

South Bay, CA | Full-Time | $25–$32/hour + Full Benefits

Healthcare operations designed around people, systems, and impact.

At Health Link Home Health & Hospice, we believe great patient care starts with strong operations. For over 20 years, we've served the Bay Area with a focus on quality, responsiveness, and coordinated care. Our scheduling and intake teams are a critical part of that mission — they are the engine that keeps patient care moving.

We are seeking a  Scheduling & Intake Coordinator to support our  South Bay operations . This role is ideal for someone who is organized, proactive, calm under pressure, and motivated by meaningful, patient-centered work.

• Direct impact on patient care and clinician success

• Fast-paced, collaborative healthcare environment

• Structured systems with real-time leadership support

• Strong partnership with clinical, intake, and operations teams

• An established, stable agency with long-term growth

• A culture that values accountability, teamwork, and continuous improvement

• $25–$32/hour (depending on experience)

• Medical, dental, vision, and life insurance

• 401(k) with employer matching

• Paid Time Off

• Opportunities for growth within a multi-branch organization

• Supportive leadership and team-based environment

• Coordinate and manage daily clinician schedules based on patient needs, clinical priorities, and staff availability

• Support intake processes including referral coordination, data entry, and case placement

• Partner closely with clinical leadership, business development, and operations teams

• Respond quickly and effectively to urgent scheduling changes, call-outs, and patient needs

• Communicate clearly with clinicians, patients, referral sources, and leadership

• Assist with timely initiation of care and visit coverage

• Proactively identify and resolve scheduling or intake barriers

• Support field staff to ensure patient care is never delayed

• At least one year of scheduling or intake experience in home health, hospice, or healthcare operations (preferred)

• Strong organizational and time-management skills

• Ability to manage high call volume and competing priorities

• Comfort working in fast-moving, real-time operations

• Solid computer skills and ability to learn healthcare systems quickly

• Clear, professional communication skills

• Detail-oriented, reliable, and solution-focused mindset

• Bachelor's degree or equivalent healthcare operations experience preferred 

• Minimum one year in healthcare scheduling, intake, or coordination role preferred

• Knowledge of medical terminology and healthcare compliance is a plus

• Strong customer-service orientation toward patients and clinicians

• Location: South Bay office (in person)

• Schedule: Monday–Friday; weekends as operationally needed

• Team-based office supporting active home health operations

This role is ideal for someone who enjoys being at the center of operations, solving problems in real time, supporting clinicians, and playing a direct role in patient care delivery.

If you are proactive, organized, and motivated by meaningful healthcare work, we would welcome the opportunity to connect.