Claims Adjuster - Manager in Training

Role Description

If you’re a recent graduate or early in your career and looking for more than just an entry-level job—this is your opportunity to build toward leadership.

Responsive is hiring Bilingual (Spanish/English) Claims Adjusters – Manager in Training. This role is designed for high-potential individuals who want to learn the business from the ground up and grow into leadership roles. You don’t need insurance experience—we’ll teach you that. What we’re looking for are:

• Problem solvers
• Critical thinkers
• People who take ownership

Why This Role Is Different:

• Manager-in-Training Track: Clear path into leadership roles based on performance
• No Experience Required: Paid training + licensing support
• Remote Work Environment: Work from home with strong team support
• High-Growth Opportunity: Build skills in decision-making, operations, and leadership
• Stable Industry: Insurance claims offers long-term career security

What You’ll Do:

• Learn how to balance customer experience, problem-solving, and business outcomes
• Investigate and manage auto insurance claims from start to finish
• Analyze policies and determine coverage, liability, and claim outcomes
• Guide customers through the claims process with empathy and clarity
• Make decisions that balance customer needs with company profitability
• Communicate with attorneys, repair shops, and medical providers
• Manage a high-volume caseload with accuracy and efficiency
• Document claim activity and maintain compliance standards
• Other duties as assigned

Qualifications

• Bilingual (Spanish/English) – required
• Strong problem-solving and deductive reasoning skills
• Naturally curious—you ask questions and dig deeper
• Customer-driven mindset with strong communication skills
• Ability to think critically and make sound decisions
• Organized and able to manage multiple priorities
• Motivated, competitive, and growth-oriented

Requirements

• Bachelor’s degree (recent grads encouraged to apply)
• Willingness to obtain or currently hold a Florida 6-20 Adjuster License
• Basic computer proficiency (Microsoft Office, systems navigation)
• Ability to work full-time in a remote environment

Benefits

• Employer-paid medical, dental, and vision
• 401(k) with company match
• Paid time off + holidays
• Mental health and wellness programs
• Ongoing professional development

Company Description

Apply Today: If you’re looking for a career path—not just a job—and want to grow into leadership, apply now.