Technical Operations Manager

Leidos has an opening for a Technical Operations Manager supporting NASA operations at Kennedy Space Center, FL. Primary Responsibilities Demonstrate operational agility by quickly responding to active operational requirements and providing efficient and effective executable work plans. Conduct regular meetings and conversations with customers regarding required work status, new project work, and real-time system situations to support contract requirements and provide technical advice/guidance. Create, oversee, and manage system- and operations-specific training for technical team members, and provide remedial/additional training opportunities as required. Serve in additional management duty roles to fulfill contractual operations and maintenance requirements in support of NASA teams. Manage technical operations personnel supporting NASA communications and mission systems. Lead troubleshooting and restoration of network and communications systems. Manage operational readiness of critical infrastructure. Oversee technical performance, staffing, and workforce development. Coordinate engineering changes and system upgrades. Support strategic planning for communications and network operations. Manage operational metrics, SLAs, and performance reporting. Required Qualifications Bachelor's degree in Engineering, Information Technology, Computer Science, Business, or a related technical field with 8+ years of relevant experience, or a Master's degree with 6+ years of relevant experience. Ability to obtain and maintain Public Trust security clearance. Practical experience in a technical operations environment focused on network and communications systems. U.S. citizenship and successful completion of a federal background check. Proficient knowledge of Microsoft Office suite applications, including Excel, Word, PowerPoint, and Project. Strong written and verbal communication skills with the ability to deliver concise findings, reports, and briefings to customers and leadership. Collaborative work style with engineering, operations, and mission support teams in a fast‑paced, safety‑critical environment. Strong leadership skills with proven experience managing diverse operational and technical roles. Demonstrated experience leading technical teams, including assigning work, mentoring personnel, managing performance, and coordinating operational activities. Pay and Benefits The program budget salary could fall between $110,000 and $125,000, with potential adjustments based on experience and assessment. The duties include compensation, Health and Wellness programs, Income Protection, Paid Leave, and Retirement plans. Full details are available at Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr