Front Desk Coordinator - Vista & Encinitas - 140386

Front Desk Coordinator - Vista & Encinitas Payroll Title

HOSP BLANK AST 3

Department Encinitas Cancer Clinic Hiring Pay Scale $27.49 - $34.17 / Hour Worksite Encinitas Appointment Type Career Appointment Percent 80% Union EX Contract Total Openings 1 Work Schedule Days, 8-Hour Shifts, Monday-Friday Description Under the supervision of the Cancer Center Clinic Operations Manager, the Front Desk Coordinator is responsible for various clerical and administrative duties in support of daily patient services within all clinical areas. The scope encompasses greeting patients, check-in and check-out procedures, patient registration, insurance verification, and appointment scheduling for various Cancer Services clinics. The Front Desk Coordinator conducts registration, insurance, and authorization verification, updating patient demographics, appointment arrival, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer, answering multi-line incoming calls, scanning all incoming medical records, and working closely with Cancer Center physicians, nurses, staff and other UCSD departments. Other related duties are assigned as needed. Minimum Qualifications Three (3) years of relevant experience. Experience in a large complex healthcare setting. Knowledge of appointment scheduling systems, preferably Epic. Experience with Microsoft applications, including MS Word, Excel, Outlook, Teams, and PowerPoint. Possess strong computer skills and be able to work between multiple systems during calls. Must have excellent customer service skills. Preferred Qualifications Experience with patient check-in/check-out and cash handling. Medical terminology. Prior scheduling experience. Outpatient oncology experience. Bilingual in Spanish/English. Special Conditions Work locations focused in Vista and Encinitas but includes Murrieta, Rancho Bernardo, La Jolla, Hillcrest, and Kearny Mesa locations as needed. Occasional weekend/holiday coverage. Occasional overtime. Must be able to work various hours and locations based on business needs. Employment is subject to a criminal background check and pre-employment physical. Annual Full Pay Range $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. #J-18808-Ljbffr San Diego Supercomputer Center