Clerical Assistant 2

Clerical Assistant 2The Clerical Assistant 2 position with the Department of Transportation – Engineering District 6-0 offers a chance to be at the center of daily activity. You will welcome visitors, assist callers, and help maintain organized workflows. Your contributions strengthen communication and support key maintenance efforts. This role is a great fit for someone who enjoys helping others and keeping things running smoothly.This role supports front desk operations and helps maintain strong communication throughout the District office. As a Clerical Assistant 2, you will perform the following duties:Front Desk Coverage: Greet visitors and guide them to appropriate staffCall Handling: Assist callers by directing calls and recording clear, detailed messagesVisitor Screening: Check identification and issue visitor passesClerical Support: Prepare correspondence, memos, and other clerical materialsDamage Claims: Route and respond to line painting damage claimsSupply Management: Maintain neat lobby areas and keep front desk supplies stockedWork Schedule and Additional Information:Full time employment, 37.5 hours per week.Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 1-hour lunch.Telework: You will not have the option to telework in this positionSalary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.Qualifications Minimum Experience and Training Requirements:Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); orGraduation from high school; orAn equivalent combination of experience and training.Additional Requirements:You must be able to perform essential job functions.How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position.All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.Veterans:Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.