Service Coordinator

Job Title

Responsible for moderately complex planning, coordinating, controlling, and directing activities of operational resources. Also responsible for customer interaction, communicating with the Field Technician Supervisors, and coordinating jobs with Project Managers.

Additional Skills & Qualifications

Education/Experience: One-year certificate from college or technical school; or five (5) plus years of related experience and/ or training; or equivalent combination of education and experience. Working knowledge of office equipment and Microsoft Office products. Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred. Day to Day: Coordinates service resources. Assigns team members to project. Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability. Inputs project location to system. Generates Work Order Documents, dispatches technicians, and notifies customers. Responsible for customer interaction/satisfaction. Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians. Coordinates operations interaction with the Parts Department and Acquisition, as necessary. Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators. Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests. Logs service start-up and service work requirements in job tracking system. Responsible for generating, interpreting, and printing various assigned reports. Flexibility to work overtime/weekends, as required.

Job Type & Location

This is a Contract position based out of Saint Paul, MN.

Pay and Benefits

The pay range for this position is $26.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Saint Paul, MN.

Application Deadline

This position is anticipated to close on Jul 31, 2026.