FRENCH Bilingual Customer Service Rep

Job Description

Job Description

Bilingual French Customer Service Representative (Remote)

Location: 100% Remote

Schedule: Monday through Friday, 10:30 AM to 7:00 PM CST

Employment Type: Contract-to-Hire

Pay Rate: $16.00/hour

About the Opportunity

We are seeking motivated and customer-focused Bilingual French Customer Service Representatives to join a growing team supporting customers with insurance-related inquiries associated with auto loans and leases. This is a fully remote opportunity offering paid training, career growth, and the potential for permanent employment.

This is not a sales or collections role. Representatives provide information, assist with problem resolution, and help customers meet insurance requirements.

Responsibilities

• Handle a high volume of inbound and outbound customer calls.
• Assist customers with insurance-related questions and documentation requirements.
• Contact insurance providers to verify information and resolve discrepancies.
• Document customer interactions and update information in internal systems.
• Follow approved scripts and communication guidelines.
• Leave professional voicemail messages when necessary.
• Maintain productivity and quality standards while delivering excellent customer service.

Qualifications

Required:

• Bilingual in French and English.
• High School Diploma or equivalent.
• At least 1 year of customer service experience, including:
  • Call center
  • Retail
  • Hospitality/restaurant
  • Office support
  • Administrative or data entry environments
• Ability to type at least 30 WPM.
• Strong communication and problem-solving skills.
• Comfortable working on the phone throughout the day.
• Positive attitude and ability to meet performance expectations.

Preferred:

• Previous call center experience.
• Experience working with Microsoft Office applications.
• Customer support or service-related experience

Training

Paid training is provided during the first three weeks and includes:

• Classroom instruction
• Job shadowing
• Guided call handling

Training Schedule: Monday through Friday, 8:30 AM to 5:00 PM CST

Candidates must successfully complete a performance assessment at the conclusion of training.

What We Offer

• Fully remote work environment
• Contract-to-hire opportunity with long-term career potential
• Comprehensive training program
• Medical, dental, and vision benefits eligibility
• 401(k) program
• Life insurance options
• Employee assistance resources
• Paid time off and leave benefits where applicable
• Overtime opportunities available

If you're looking for a remote customer service opportunity where you can use your bilingual Spanish skills to make a positive impact, we'd love to hear from you. Apply today!

#centralpriority26

Job Type & Location

This is a Contract to Hire position based out of Houston, TX.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.