Credit and Collections Specialist

$60k - $75k

Creative Financial Staffing

Credit & Collections Specialist

Location: Ossining, NY

Compensation: $60,000 - $75,000

Work Arrangement: 100% Onsite

About the Opportunity
Our client is seeking a Credit & Collections Specialist to join their accounting team. This role is ideal for someone who enjoys building customer relationships while ensuring timely collections and maintaining healthy accounts receivable balances. The ideal candidate is organized, detail-oriented, and comfortable communicating with customers to resolve outstanding balances.

Key Responsibilities

Manage a portfolio of customer accounts and follow up on past-due invoices
Contact customers via phone and email to resolve outstanding balances professionally and efficiently
Research and resolve billing discrepancies, payment issues, and account questions
Evaluate customer creditworthiness and assist with establishing or adjusting credit limits
Monitor aging reports and prioritize collection efforts
Apply customer payments and reconcile accounts receivable balances
Work closely with the Sales, Customer Service, and Accounting teams to resolve account issues
Prepare weekly aging reports and collection updates for management
Maintain accurate customer records and detailed collection notes
Assist with month-end closing activities related to accounts receivable
Support process improvements and special projects as needed

Qualifications

Associate's or Bachelor's degree in Accounting, Finance, or Business preferred
2+ years of credit, collections, or accounts receivable experience
Strong understanding of credit and collection best practices
Excellent customer service and negotiation skills
Proficiency in Microsoft Excel, including Pivot Tables and VLOOKUP/XLOOKUP
Experience with ERP systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, or similar
Strong organizational skills with the ability to prioritize multiple tasks
Excellent written and verbal communication skills

Why Apply?

Competitive salary and comprehensive benefits package
Stable, well-established organization with continued growth
Collaborative and supportive team environment
Opportunity to make an immediate impact within the accounting department
Professional growth and advancement opportunities

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Vacancy posted 3 days ago

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