Showroom Coordinator
$38 - $40 per hourBehind the Design
Showroom Coordinator About Us
We are a luxury home design showroom serving high-end residential clients and interior designers throughout Orange County and Los Angeles. We specialize in premium window treatments and home furnishings for luxury properties, working with distinguished interior designers and discerning homeowners. The Role
We're seeking a dynamic, detail-oriented Showroom Coordinator to manage our operations, client relationships, and project pipeline. You'll be the operational backbone of our business, ensuring seamless communication between clients, designers, installers, and vendors while delivering an exceptional luxury customer experience.
Location: Laguna Niguel, CA 92677
Job Type: Full-Time, On-Site
What You Get:
$38-40/hour, experience dependent
Performance bonus opportunities
7 days paid time off
5 sick days per year
CalSave retirement plan with transition to 401(k)
Full gas mileage reimbursement for field work
What You’ll Do:
Lead Generation and Client Management
Respond promptly to new leads and schedule client consultations
Manage and maintain CRM pipeline with accuracy and attention to detail
Follow up on proposals and monitor lead response times
Collect client satisfaction feedback and referrals
Provide sales support as needed
Project Coordination
Oversee active projects to ensure timely completion and quality standards
Communicate project status to clients throughout the entire lifecycle
Proactively identify and resolve issues before they escalate
Coordinate with interior designers, installers, workrooms, and vendors
Review daily KPIs, metrics, and project status
Manage warranty and service requests
Field Operations
Conduct field work at 2-3 installations per week
Capture professional before, during, and after project photos and videos
Welcome clients at the showroom and provide consultations
Handle sample delivery, client coordination, and errands
Systems and Process Improvement
Lead weekly operations meetings
Improve internal workflows and standard operating procedures
Identify bottlenecks and recommend improvements to increase efficiency
Maintain accurate records in CRM and project management systems
Additional Duties
Support designer events and networking (2-5 per year)
Assist with showroom maintenance ensuring the space is clean and organized
Who You Are:
2+ years of experience in operations, project coordination, client success, office management, or business operations
Proven ability to manage multiple projects simultaneously
Exceptional written and verbal communication skills
Experience serving high-end or luxury clientele
Advanced organizational and time management skills
Proficiency with technology across the board (various platforms, and AI)
Social Media savvy
Ability to make independent decisions with confidence and integrity
Valid driver's license and reliable vehicle
Physical ability to move around, walk, drive, and carry 30-50 lbs regularly
If you're a go-getter with strong process management abilities, personable, and trustworthy, this is the role for you. Apply today to start your career in the interior design industry!
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$38 - $40 per hour
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