Account Manager

Description

WHO WE ARE

Come join the company at the center of how the world adopts AI securely. Cyera's mission is to give enterprises the confidence to embrace AI safely - deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We're hiring mission-driven talent to put those leaders at the center of our story.

THE OPPORTUNITY

We're looking for a high-performing individual who's eager to make an impact, take ownership, and grow their career in a fast-paced, collaborative environment.

The Account Manager is an individual contributor inside-sales role that sits at the frontlines of customer retention and growth. You'll own and manage a portfolio of accounts, driving successful renewals and uncovering opportunities to expand relationships through cross-sell and upsell motions.

In this role, you'll analyze and understand a customer's business, processes, challenges, and objectives, working closely with Account Executives, Revenue Operations, and Customer Success to help customers achieve their goals.

This position is a great match for someone who enjoys working in a fast-moving team-oriented environments where processes are still evolving. If you're excited by the opportunity to help shape how things are done and are looking to advance your career in sales, renewals, or account management, this might be the place for you.


RESPONSIBILITIES:

• Lead the end-to-end renewals process, ensuring timely closure and high retention rates
• Build and maintain trusted relationships with decision-makers and champions across your accounts
• Identify, qualify, and close expansion opportunities in partnership with Account Executives
• Leverage CRM and reporting tools to surface insights and risks, enabling proactive customer engagement
• Collaborate cross-functionally with Sales, Deal Desk, Operations, and Customer Success to drive seamless renewal cycles
• Negotiate terms with procurement and legal stakeholders, balancing customer needs with business objectives
• Provide clear, professional, and compelling communication both written and verbal across internal and external stakeholders
• Manage time effectively across a high volume of accounts and deadlines
• Serve as a customer advocate, championing service excellence and long-term satisfaction
• We will require approximately 25% travel as part of the role.

Requirements

REQUIRED QUALIFICATIONS:

• Minimum 1-2 years of experience in renewals, sales, or customer success
• Demonstrated ability to manage multiple accounts and priorities
• Exceptional communication and relationship-building skills
• Executive presence with the ability to confidently engage senior stakeholders
• Strong presentation abilities and creative problem-solving mindset
• Excellent time management and organizational capabilities
• Strong negotiation skills
• A "relationship-first" mindset: naturally curious, empathetic, and driven to help customers succeed
• Experience using CRM systems (e.g., Salesforce) and analytics tools to track performance and drive strategy
• Ability to work independently in a fast-moving environment with remote teams

COMPENSATION INFORMATION:


Compensation Range: $100,000-$150,000.

The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable.

This compensation range represents Cyera's good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera's sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee's work experience, skills, and qualifications for the role, as well as the needs of Cyera's business and other operational considerations.

Final compensation will vary based on seniority and relevance of experience, location, and position requirements.

This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera?

• Ability to work remotely, with office setup reimbursement
• Competitive salary
• Unlimited PTO
• Paid holidays and sick time
• Health, vision, and dental insurance
• Life, short and long-term disability insurance