Administrative Support

Position Description

The Administrative Support position provides general clerical, administrative, and customer service support to staff and the general public. This position is generally the first point of contact for incoming phone calls and in-person needs. The Administrative Support position performs data entry and clerical support throughout the department.

Position Functions

Essential Functions:

• Opens and distributes mail for staff processing
• Logs title work into the office program for tracking purposes
• Balances daily motor vehicle receipts and payments for close of day
• Assists accounting by maintaining various databases, records and files as needed and with cash count down and all closing duties
• Scan documents for of critical and sensitive information while maintaining confidentiality
• Represents office through memos, letters and emails in a professional accurate manner
• Process motor vehicle basic transactions and current real estate tax payments received via mail, drop off or on the phone
• Heavy filing (alpha and numeric) and quality control of held documents awaiting processing
• Maintains distribution of resource supplies needed by all title processors throughout the office
• Perform related duties as assigned by supervisor
• Maintain compliance with all County policies and procedures

Qualifications

Education and/or Experience Required:

• High School Diploma or GED
• One to three years of related work experience in an office environment
• Microsoft Office programs and PDF Software knowledge

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.
• This position frequently remains stationary for long periods of time and needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and printer.
• Must be able to move up to 20 pounds unassisted, and move 40 pounds with assistance.
• Must be able to communicate clearly and effectively on telephone, in-person and in writing.

Additional Information

Working Environment:

• Most work is performed indoors in an office where noise and interruptions often occur
• Fast-paced, ever-changing work environment, which requires increased productivity.
• Professional business atmosphere where accuracy in accounting of monies and secure information is retained confidentially