Customer Service Representative
$22 - $23.5 per hourPeer Chain Company
Job Description
Job Description
Description:
ABOUT PEER
Since 1969, the PEER Chain family has been a strong and reliable source of industrial chain. We are a family business connected by links forged over years of excellent service, quality and expertise. Our family is passionately committed to providing product genius and over-the-top service designed to keep our customers’ businesses running. We pledge to provide unsurpassed support while delivering high-quality chains and sprockets.
PEER Chain considers all employees, representatives and customers part of the family. We take pride in a family-centric atmosphere. We maintain a professional, yet fun work environment by having an open-door policy, allowing visits from both human and canine friends, and by encouraging associates to take time outs during the day for things like foosball, Ping-Pong, pool or walks around the property.
What You'll Be Doing:
Perform Customer Service functions for our customers in chain sales areas.
- Process orders and quotes via assigned cases
- Analyze stock situations for customers.
- Generate written correspondence with customers and coworkers.
- Update customer “special instructions” regarding shipping as needed.
- Respond to all inquiries from customers (internal and external) within 1-2 hours.
- Complete and close a minimum of 20 cases daily.
- Must demonstrate professional email communication skills via phone and email.
- Must demonstrate professional emails skills when confirming an order
- Must demonstrate professional phone and email skills when clarifying orders/quotes with customers.
- Building relationships both internally and with the customer base.
- Diffuse negative situations quickly and professionally.
Interaction
- Customers/Potential Customers
- Sales Support
- Product Managers
- Regional Sales Managers
- Outside Sales Representatives
- Inventory Control
- Warehousing and Shipping
- Accounting
- All levels of management including owners
Work context
- Works at a desk in a cubicle environment (not remote)
- Team environment
- Full time and hourly
- 8:30 am -5:00 pm Monday through Friday (hours may vary)
Pay: $22.00 - $23.50 per hour. Your pay can be higher than this if you have relevant experience.
ALL POSITION ARE SUBJECT TO A BACKGROUND CHECK .
Position works out of headquarters located in Waukegan, IL USA
Benefits:
- Competitive salary
- Flexible hours
- Health, dental and vision insurance
- 401(k)
- Profit sharing plan
- STD, LTD and life insurance
- Generous PTO policy and paid holidays
What sets you apart:
- You have experience working with customers OR you want to help people.
- You have a great attitude and want to learn.
- You want to work for a company that develops your skills and helps you advance your career.
- You get along well with people.
- You want to work for a company that genuinely values you as a person.
What we expect: Position Requirements:
- Focus on service.
- Adaptability.
- Ability to communicate effectively to a variety of audiences.
- Able to multi-task.
- Proactive and positive mindset.
- Friendly and professional phone skills
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Waukegan, IL vacancy
- ...apply} Application Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day. Depending on staffing needs,... ...require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be...SuggestedNight shiftRotating shift
Public Safety Dispatch Network
North Chicago, IL20 days ago $15 - $18 per hour
...you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...SuggestedHourly payStart working todayLocal areaU-Haul
Gurnee, IL2 days ago$27 - $32 per hour
Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Service Representative,...SuggestedHourly payFull timeLocal areaShift work$45k - $65k
...Job Description Job Description Customer Service Representative Hybrid- Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces. Our beloved brands...SuggestedSummer workWork at officeRemote workFlexible hoursWeiman Products LLC
Gurnee, ILa month ago$22 - $26 per hour
...Job Description Job Description We are currently seeking an experienced Customer Service Representative for a growing manufacturing company in the Gurnee area. This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced environment...SuggestedHourly payWork experience placementWork at officeMonday to FridayProStar
Gurnee, IL3 days ago$15 - $19 per hour
...Job Description Job Description Insurance Customer Service Representative Adrian Rivas Insurance Agency | Farmers Insurance Waukegan, IL | Full-time | In-person $15–$19 per hour + commission and performance-based bonuses Build a career in insurance with...Hourly payExtra incomeFull timeWork at officeAdrian Rivas Insurance Agency Inc
Waukegan, IL5 days ago$35k - $39k
...environment. Pay Range: $35,000 to $39,000 Job Summary Provides service to customers including product and service information, and by... ...Nearest Major Market: Chicago Job Segment: Customer Service Representative, ERP, Telemarketing, Inside Sales, Customer Service,...Work at officeLocal area- ...Propane Express (PPE), a division of JP Energy Partnersis a full service provider of propane grill cylinders for exchange for retailers... ...of Essential Duties: Answer incoming calls; respond to customer's requests and inquiries Handle and resolve customer complaints...
- Inteplast Group is seeking a Customer Service Representative in Waukegan, IL to assist customers, coordinate with warehouse, brokers, and sales teams on orders and deliveries. You will enter purchase orders, maintain records of interactions, inquiries and complaints, and...
$17 per hour
...Insurance Disability Insurance Health & Flexible Spending Accounts Job Summary: Responsible for efficiently providing excellent customer service to our customers. Answer and effectively respond to customer phone calls. Resolve various customer problems and respond to...Hourly payTemporary workWork at officeLocal areaFlexible hours$5,000 per month
SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES Responds to basic customer inquires regarding products, provides quotes, and handles order entry...Hourly payContract workLocal area$17.5 per hour
Description Customer Service Representative The Best Experience Company: Our tagline is “The Best Experience Company.” More than just a set of words, itrepresentsthe essence of who we areat Springs Window Fashions. As North America’s premier window covering company,we...Hourly payTemporary workWork at officeLocal area$5,000 per month
...Customer Service Representative Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties Responds to basic customer inquires regarding products, provides...Hourly payContract work- ...Customer Service Representative (CSR) The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents true...Flexible hoursAfternoon shift
- ...repair company providing 24-hour road service. We are looking for a dynamic individual... ...joining a team of dispatchers supporting customers, calling in due to a breakdown and... ...Responsibilities of the Dispatcher / Customer Service Representative Answer emergency and non-emergency...Weekly payFull timeLocal areaImmediate startAfternoon shift
$23.47 - $38.62 per hour
The United States Postal Service is hiring PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Starting pay rate...Hourly payFlexible hours$51.41k - $87.29k
..., you will embody the essence of our brand within designated partner retail stores, playing a vital role in influencing potential customers. Your impact will be measured by your ability to foster relationships, generate enthusiasm for our products, and educate potential...Hourly payLocal areaFlexible hoursAfternoon shiftSunrun
Gurnee, IL5 days ago$51.41k - $87.29k
..., you will embody the essence of our brand within designated partner retail stores, playing a vital role in influencing potential customers. Your impact will be measured by your ability to foster relationships, generate enthusiasm for our products, and educate potential...Hourly payLocal areaFlexible hoursAfternoon shiftSunrun
North Chicago, IL3 days ago$26 - $30 per hour
...Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you...Hourly payFull timeLocal areaShift work$29 - $34 per hour
...Customer Service Representative - Overnights Pay from $29 to $34 per hour with significant growth and earning potential! Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Overnight...Hourly payFull timeLocal areaShift workNight shift$38k - $55k
...superstar with a track record of exceeding targets and delighting customers? Do you thrive in a fast-paced and challenging environment... ...industry, known for our innovative products and exceptional customer service. With years of experience and a reputation for excellence, we...For contractorsWork at officeState Farm
North Chicago, IL4 days ago$77k - $87k
...Job Description Sales Development Representative Location: Waukegan, IL Salary Range... ...success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation... ...technical questions, pricing requests, service issues, or high-potential opportunities...Temporary workWork from homeSKF
Waukegan, IL7 days ago$19.62 - $23.65 per hour
...operators. As the company founded by utility operators, it is our goal to remain the industry’s top technical and customer service leader. The Inside Sales Representative for our USABlueBook division has an established book of business - and is responsible for growing it. You...Remote jobHourly payPermanent employmentFull timeTemporary workShift workNight shift- Bryan Solis, State Farm Agent in Chicago, IL, is seeking a motivated Sales Professional to drive growth and acquire new customers. You will develop product knowledge, engage in consultative selling, build lasting client relationships, and strive to meet and exceed sales...
$24 - $26 per hour
...Pay: $24.00 - $26.00 per hour Job description: We are looking for an experienced Customer Service Representative to provide excellent and organized customer care, for a fast-paced Food Manufacturing Company. The goal is to keep the department running in an efficient...Hourly payFull timeWork experience placementWork at officeRelocationC & F Packing Company Inc.
Lake Villa, IL7 hours ago$25k
...Summary Are you passionate about delivering excellent service and building lasting customer relationships? EPSI is looking for a motivated person... ...resolve inquiries, and provide ongoing support while representing our company on the road. Position compensation...Temporary workWork at officeAmtraco
Kenosha, WI27 days ago- Representante De Cuentas I Esta posicin estar ubicada en nuestra sucursal de Hermosillo, Son. RESUMEN: El Representante de Cuentas I es el principal responsable de construir o expandir su cartera de negocios a travs de la conversin de clientes de la competencia y...Work at office
$17 - $19 per hour
...Generate new business through outbound outreach, referrals, and follow-up. Build trust with Spanish-speaking and bilingual customers. Identify customer needs and recommend appropriate insurance products. Maintain accurate records and track sales activity....Base plus commissionHourly payWork at officeWeekend workAfternoon shiftManuel Torres Ii - State Farm Agent
Waukegan, IL4 days ago- Interstate Batteries is seeking a dependable Sales Route Associate to service and expand an assigned dealer network. You will rotate... ...role requires a current driver's license, 2+ years in sales and customer service, and solid communication skills. Route-based, on-site work...
- ...achieving sales targets. Role and Responsibilities Sales and Customer Acquisition: Proactively identify and pursue new sales opportunities... ...Product Expertise: Develop deep understanding of products and services to effectively communicate benefits and value propositions....For contractorsWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Waukegan, IL
- customer service rep remote Waukegan, IL
- customer service officer Waukegan, IL
- benefit customer service representative Waukegan, IL
- customer service consultant Waukegan, IL
- customer service representative (remote from home) Waukegan, IL
- customer service operator Waukegan, IL
- customer success associate Waukegan, IL
- client service specialist Waukegan, IL
- customer relations specialist Waukegan, IL