Restaurant Assistant Manager

Restaurant Assistant Manager

BurgerFi McAllen

Assistant Manager

Full Time

Assist the General Manager in overseeing and coordinating the planning, organizing and training necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Duties & Responsibilities:

• Ensuring all aspects of daily operations conform with company policies and standards
• Develop and foster a work environment where all employees are free of harassment of any kind
• Act as community ambassador, creating goodwill toward BurgerFi brand
• Perform and/or oversee regular inventory procedures, order taking, and food waste control
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
• Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking and serving standards
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Supervise and participate in kitchen and dining area cleaning
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
• Compile and balance cash receipts at the end of day/shift
• Ensure all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance program
• Ensure all products are received in correct unit count and condition
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
• Resolve customer complaints regarding food service

Two or more years of restaurant management experience

Outstanding leadership and coaching abilities

Excellent communication and people skills

Assess staffing needs, staff scheduling, and training

Monitor inventory and purchasing

Assessment and maintenance of COG's and Labor Costs

Marketing development and advertising knowledge

Maintain and enforce sanitation standards and procedures

Experience with Micros POS system preferred but not required

Experience in basic Microsoft Office based financial reporting (Excel and Word)

Be able to work in a standing position for long periods of time (up to 8 hours)

Be able to reach, bend, stoop and frequently lift up to 50 pounds

Must have the stamina to work a minimum of 50 hours a week

Must be able to travel out of state for a 3 1/2 week training course

Must have valid driver's license and be ServSafe & TABC certified