Supply Chain Operations Specialist II

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?

Pay Range: $19.60 -$24.50

YOUR ROLE
Are you known for exceptional operational support in the supply chain environment? Are you
passionate about data reporting and analysis and transportation operations? If so, we have an
opportunity that would allow you to provide an essential role and contribute to delivering superior
supply chain services.
WHAT ARE YOU GOING TO DO?
• Develop working relationships with internal and external customers, assist with account
management such as maintaining customer profiles, details and service needs.
Address various internal and external customer questions and concerns regarding
shipments, billing, status, services, carriers, and other needs; forward complex or
escalated customer needs as appropriate.
• Interface with airlines, shipping, truck and related carriers to understand requirements,
track shipments or details; operations are typically standard to complex.
• Manage various documents for accuracy; requires operational knowledge of customers,
carriers, and procedures. Update various operational/customer data in software
systems and applications, work to identify missing or potential operational or service
concerns and communicate with appropriate groups as necessary to resolve.
• Utilize databases, logs, and other sources to locate and verify information; information
is usually operational in nature, standard to complex.
• Track orders and shipments and assist with tracing as needed; usually more standard,
regional or domestic operations. Create and processes invoices, reviews for
operational accuracy, and works with customers on questions and payment.
• Assist with running and summarizing operational reports and details; present
information to co-workers or supervisors are needed. Assist with preparing information
required for quotes or address potential services; may provide more standard to
complex quotes.
• Ensure compliance with company policies and procedures and maintain a safe and
effective work environment; assist others with understanding operational items.
WHAT ARE WE LOOKING FOR?
Education and Experience:
• High School graduate or GED.
• Five years of office experience in a logistics/transportation environment.
Skills:
• Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job
specific software applications.
• Utilizes databases and systems to review and verify documentation and information.
• Ability to prepare basic reports, queries, and operational information.
• Ability to track and trace basic shipments or product.
Characteristics:
• Understanding of providers, carriers and services in related supply chain environments.
• Ability to communicate potential concerns or delays.
• Operates in a fast pace and changing environment and in both a team and individual
contributor environment.
• Capable of communicating with co-workers to provide and receive direction.

#LI-KS1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: View email address on click.appcast.io. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.