Head of Customer Support & Program Innovation
DEPARTMENT OF BUSINESS SERV.
The New York City Department of Small Business Services (SBS) seeks a Director of Customer Support and Program Development to oversee the Small Business Hotline, customer service email accounts, regulatory data, and NYC BEST initiatives. You will lead project planning, monitor KPIs, and coordinate cross‑department efforts to improve services for NYC’s small businesses, jobseekers, and districts, reporting to the Assistant Commissioner. #J-18808-Ljbffr DEPARTMENT OF BUSINESS SERV.
Vacancy posted 5 days ago
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