Customer Service Operations Leader (Remote)
MassMutual Ventures
Phoenix, AZ
- Remote job
MassMutual Ventures is seeking a Customer Service Department Manager responsible for leading daily operations and improving customer experience. This role will supervise staff, coach team members, and ensure the achievement of KPIs while fostering a collaborative culture. The ideal candidate should have at least 3 years of call center management experience, strong problem-solving skills, and proficiency with CRM systems. The position is based in Phoenix, AZ and offers a dynamic work environment. #J-18808-Ljbffr MassMutual Ventures
Vacancy posted 1 day ago
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