Inside Sales

Job Description

Job Description

Join Our Team

At United Utility Supply (UUS), we’re proud to be a trusted leader in providing essential materials to the rural electric utility industry. Headquartered in Louisville, Kentucky, and owned by cooperatives across 20 states, we deliver reliable, high-quality solutions that power communities every day.

If you're a customer-focused professional who enjoys solving problems and supporting sales growth, we invite you to join our team as a Sales Support Specialist .

What You’ll Do

In this role, you’ll play a vital part in supporting our customers and sales team while helping drive business growth. You’ll build strong relationships, ensure seamless order processing, and provide responsive, knowledgeable service that positions UUS as a trusted partner.

Key responsibilities include:

• Accurately process customer orders and identify needs to ensure complete satisfaction
• Prepare timely and accurate quotes for customer requests
• Partner with the outside sales team to support and grow customer accounts
• Respond to customer inquiries regarding products, availability, pricing, delivery timelines, and returns
• Coordinate with manufacturers and suppliers on shipments, pricing, and issue resolution
• Maintain detailed and organized customer records, including order updates and follow-ups
• Proactively identify solutions to customer challenges and support long-term relationship building

What We’re Looking For

We’re seeking a motivated, detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering excellent service.

Qualifications:

• 2+ years of inside or outside sales experience
• Strong communication skills (written and verbal), with the ability to manage and resolve customer concerns
• Proactive, solutions-oriented mindset with strong attention to detail
• Ability to collaborate effectively with cross-functional teams
• Proficiency in Microsoft Office and web-based business systems
• Valid driver’s license with ability to travel occasionally (up to 5%)
• Flexibility to work additional hours when needed (e.g., during weather-related emergencies)
• Postsecondary education preferred

Why Join UUS?

We offer a competitive compensation package and a supportive work environment where your contributions make a difference.

Our benefits include:

• Competitive salary
• Paid time off
• 401(k) with company match
• Company-funded pension plan
• Health, dental, vision, and life insurance

If you're ready to grow your career with a company that values service, teamwork, and reliability, apply today and become part of the UUS team.