Accounts Receivable Specialist

About Bajío Sunglasses

At Bajío Sunglasses, we build premium eyewear inspired by life on the water and designed for people who live with purpose, adventure, and a deep respect for the outdoors. Our team is passionate, hands-on, and driven by a shared commitment to quality, performance, and the communities we serve. As we continue to grow, we are looking for dependable team members who take pride in doing great work, supporting one another, and helping keep our operations running smoothly.

We are seeking a detail-oriented and customer-focused Accounts Receivable Specialist to support customer accounts, payment processing, account reconciliations, collections follow-up, and general accounting support. This is a great opportunity for someone who enjoys staying organized, working with customers, solving account questions, and playing an important role behind the scenes in a growing consumer-products brand.

Job Summary

Bajío Sunglasses is looking for a full-time, onsite Accounts Receivable Specialist to support the day-to-day accounts receivable process. This role helps ensure customer payments are processed accurately, account records are maintained, customer inquiries are resolved, and past-due balances are followed up on in a timely and professional manner.

The ideal candidate is organized, detail-oriented, and comfortable communicating with customers, internal teammates, and accounting leadership. This role is a great fit for someone who enjoys balancing administrative accuracy with customer service and takes pride in keeping financial records clean and up to date.

Responsibilities

• Send account statements to customers and provide accurate account information as needed.

• Verify and enter customer deposit transactions accurately and timely.

• Process customer payments, including credit card payments.

• Apply credit memos in a timely and accurate manner.

• Maintain accounts receivable files, customer records, and supporting documentation.

• Perform account reconciliations and help resolve discrepancies.

• Investigate and respond to customer inquiries related to invoices, payments, credits, and account balances.

• Make collection calls to customers with past-due accounts in a professional and customer-focused manner.

• Send collection emails at specified past-due intervals.

• Work closely with the Controller regarding severely delinquent accounts and accounts that may need to be sent to collections.

• Respond to requests for account information and perform basic research to provide accurate answers.

• Perform general clerical duties, including preparing routine correspondence, processing mail, and supporting the accounting team as needed.

• Follow established accounting and documentation processes to support accurate records and smooth month-end or period-end close activities.

What You’ll Bring

Essentials

• High school diploma or equivalent required.

• Prior customer service experience.

• Strong Microsoft Excel skills.

• Proficiency with Microsoft Office, including Outlook, Excel, and Word.

• Strong written and verbal communication skills.

• Ability to communicate professionally with customers, teammates, and leadership.

• Strong attention to detail and comfort working with numbers, account information, and financial records.

• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and follow-through.

Bonus Points If You Have

• Prior collections experience.

• Experience in accounts receivable, billing, payment processing, customer accounts, or a related accounting support role.

• Experience working with accounting software or an ERP system.

• Bilingual communication skills.

• Retail, eCommerce, or consumer-products experience.

• Ability to learn new systems quickly and improve simple processes, templates, trackers, or reporting routines.

The right person for this role is:

• Organized and detail-oriented: You keep accurate records, review account information carefully, and follow through until issues are resolved.

• Customer-focused: You are professional, patient, and helpful when working through account questions or payment issues.

• A clear communicator: You provide helpful updates and know how to ask the right questions to get an answer or solution.

• Proactive: You follow up on outstanding balances, identify discrepancies, and help resolve issues before they become larger problems.

• Comfortable multitasking: You can balance payment processing, customer inquiries, collections follow-up, and administrative tasks without dropping details.

• Team-oriented: You enjoy supporting Accounting and Finance and take pride in being reliable.

This is an onsite position based in New Smyrna Beach, Florida. Regular, reliable in-person attendance is required because the role involves direct coordination with Accounting, Finance, customer service, and related operational activities.

Equal Opportunity Employer

Bajío Sunglasses is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.