Front Office Medical Assistant

Job Description

Job Description

Are you ready to start something new... Come join our team! We are a busy Psychiatric office seeking a Front Office Medical Assistant. Responsibilities: Excellent customer service skills with a positive attitude Professionally administer incoming/outgoing calls and log all messages Respond to inquiries via telephone and faxes Scheduling Data entry, updating patient insurance, address, and phone contact lists regularly Scan documents into EMR systems, copying, faxing, filing, and organizing patient charts File and retrieve patient documents, records, and reports Verify patient insurance eligibility and obtain authorizations Processing and posting patient payments Responsible for maintaining inventory of office supplies and medication samples Other duties as assigned Must be reliable and Detail Oriented Qualifications: Bilingual in English & Vietnamese Know all different types of insurance (MediCare, MediCal, IPA, HMO, PPO, etc..) Have a pleasant telephone voice Must be detail-oriented Qualified individuals should have the ability to multi-task Ability to prioritize, work independently, and manage multiple projects Must be Proficiency in the operation of a computer Must be familiar with HIPAA laws and patient confidentiality Ability to make decisions, exercise independent judgment with limited supervision and interface