Library Technician

Job Title

Library Circulation Assistant

Duties

Responsible for all circulation service operations. Assists in training of new library aides and technicians on circulation tasks. Independently performs circulation and registration duties by implementing established procedures for circulation functions.

Maintains automated and/or manual circulation files to include all charged-out materials, user database files, registration files, reserves, document delivery, interlibrary loans, lost items, and overdues. Implements established procedures for overdue materials. Makes arrangements with customers for replacement of lost or damaged items, following relevant AFIs and local guidance.

Using established procedures, maintains reserve and interlibrary loan services and performs follow-up to ensure all requests are accurately fulfilled. Maintains and compiles library statistics on circulation, attendance, reference questions, and other required and requested data.

Provides ready reference services to library customers by locating required information using standard library reference tools, passing more difficult requests to the appropriate staff member.

Explains the library classification scheme and general management of library resources to customers. Explains library rules, regulations, circulation procedures, and entitlements to library users. Assists library users with library equipment.

Assists the supervisory librarian in developing and implementing programs and the marketing and publicity of library services and events. Prepares displays. Recommends titles for possible inclusion in the collection.

Utilizes the Integrated Library System (ILS), online databases, and other Internet resources to prepare subject bibliographies.

Performs routine clerical tasks. Picks up, sorts, and distributes library mail. Uses varied and advanced functions of computer software to prepare, format, modify, edit, email and print a variety of letters, reports, memos, and other documents.

Assists with the technical services process as needed.

Assists in conducting tours and group orientations.

Refers difficult questions/problems concerning work processes to the appropriate staff member.

Performs other related duties as assigned.