Director, Commercial Operations

Job Description

Job Description

Our collective future depends on carbon-free transportation. To forge that future, Voltera develops, owns, and operates the infrastructure that enables companies to succeed at scale with zero-emission vehicles. We're looking for innovative, people-first team members who understand that culture is critical in our effort to positively impact the world's transition to a carbon-free transportation future.

THE ROLE

The Director, Commercial Operations serves as Voltera's strategic commercial operations leader, responsible for developing market insights, commercial planning frameworks, investment analyses, and cross-functional operating processes that support revenue growth and infrastructure deployment. This role partners closely with Sales, Real Estate, Finance, Policy, Legal, Development, and Executive Leadership to inform decision-making, drive alignment, and support execution of Voltera's growth strategy.

This person will be responsible for running the cross functional deal desk, and overseeing Voltera's CRM capabilities and functionality, developing and operationalizing market strategies, evaluating investment opportunities, leading data-driven decision-making across the commercial organization.

Owns the company's weekly commercial pipeline operating cadence including agenda, minutes, deal status surfacing and serves as the connective tissue between Sales and Development across all active deals. Authors Investment Committee business cases and shepherds master commercial agreements, site-specific orders, and contract addenda through internal review and customer-facing delivery.

This is an individual contributor leadership role. Success in this position is achieved through strategic influence, cross-functional collaboration, analytical rigor, and the ability to align stakeholders around data-driven recommendations rather than through direct people management authority.

WHAT YOU'LL DO:

Sales Operations & Deal Discipline

• Own the company's weekly commercial pipeline operating cadence. To include meeting agenda, minutes, action-item tracking, and deal status surfacing.
• Submit and monitor commercial deliverables across the portfolio: design feasibility studies, preliminary through detailed pricing, market site searches.
• Shepherd commercial agreements, project-specific orders, and contract amendments through legal review, customer review, and execution.
• Provide first-round drafting of customer orders and pricing packages for senior review and customer delivery.
• Maintain CRM custodianship, close-date hygiene, and pipeline data integrity.

Business Cases & Analytics

• Author Investment Committee business cases — financials, risks, scope, schedule, comparable precedent — and support them through executive review.
• Build and maintain market matrices and portfolio rollups (tiered pricing studies, site capacity and projected-delivery metrics).
• Develop forecasting and planning tools that support proactive deployment decisions and capacity planning.
• Evaluate market trends, competitive dynamics, customer demand signals, and investment opportunities to inform business strategy.

Project Coordination & Sales-Development Alignment

• Reconcile project schedules across active site teams.
• Run cross-functional sync preparation to include agendas, materials, follow-up tracking to keep Commercial and Development groups aligned on project advancement.
• Consolidate updates across multiple Development workstreams into a single executive-grade weekly view.

Leadership & Cross-Functional Partnership

• Partner with Sales, Real Estate, Finance, Legal, Development, Policy, and Executive Leadership to drive commercial outcomes.
• Build alignment across stakeholders through data-driven recommendations and strategic insights.
• Facilitate the stage-gate review process by providing analyses, recommendations, and decision support to stakeholders responsible for commercial and development investment decisions.

MUST-HAVE:

• 5+ years of experience in commercial strategy, business operations, corporate development, strategic partnerships, real estate strategy, management consulting, or related fields.
• Demonstrated success leading complex, cross-functional initiatives from strategy development through execution.
• Strong financial, analytical, and business case development skills with the ability to translate data into actionable business decisions.
• Hands-on experience with Salesforce or similar CRM platforms, with the ability to effectively manage customer data and sales processes.
• Proven ability to influence executive stakeholders and drive alignment across multiple functions and competing priorities.
• Exceptional communication and presentation skills, including experience presenting recommendations to senior leadership.
• Bachelor's degree or equivalent experience.

NICE-TO-HAVE:

• Experience in electric vehicles, charging infrastructure, renewable energy, utilities, transportation, logistics, or commercial real estate.
• Experience with market planning, network expansion, site selection, or infrastructure deployment strategies.
• Experience evaluating strategic investments, M&A opportunities, or large-scale capital projects.
• MBA or other advanced degree.

LOCATION:

• DC/NYC

Base compensation ($180,000 to $220,000): Exact compensation may vary based on skills, experience, and location. Our total compensation package includes the base salary, bonus, incentive equity compensation, and competitive benefits (medical/vision/dental insurance, matching 401(k), unlimited vacation time, & EV incentive). Candidates must have authorization to work in the U.S. on a permanent basis.

Voltera believes diversity – of thought, backgrounds, and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment in which inclusion through diversity helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. Voltera is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.