Commercial Collections Specialist

Commercial Collections SpecialistAn established and growing organization is seeking a mid-level Commercial Collections Specialist to join its Accounting team in the Galleria area of Atlanta. The Commercial Collections Specialist will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve account discrepancies, reduce delinquency, and improve overall cash flow and DSO.This is a full-time opportunity available immediately for a qualified professional with 5+ years of commercial collections experience. This position is located in the Galleria area of Atlanta in a collaborative and team-oriented office setting. This role has been created to support continued company growth and strengthen commercial accounts receivable performance.The company offers a casual, team-focused environment with strong cross-functional collaboration and employee-focused perks. Salary- Up to $60k plus bonus.The Commercial Collections Specialist will take ownership of business customer account balances, proactively manage outstanding B2B invoices, collaborate cross-functionally to resolve disputes, supervise a Collections Assistant, and consistently meet defined department metrics in a fast-paced, goal-oriented environment.Key Responsibilities:Make high-volume collection calls and send high-volume emails to commercial customersManage and reconcile business customer accounts to ensure timely paymentResolve billing discrepancies and payment disputes related to commercial accountsPartner with Sales and leadership to accelerate the commercial collection process when neededSupport monthly billing and daily invoice processingMaintain detailed and accurate AR aging reportsParticipate in weekly and monthly reporting meetingsSupervise and support the Collections AssistantBuild and maintain strong internal and external business relationshipsQualifications:5+ years of progressive commercial (B2B) collections or accounts receivable experienceStrong communication skills with a professional and persistent approach when working with business clientsGoal-oriented mindset with strong analytical and investigative abilitiesHigh attention to detail and organizational skillsExperience working with ERP systemsAbility to prioritize effectively in a fast-paced environmentBachelor's degree preferred