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Call Center Supervisor

Itlearn360

United States

BroadPath is hiring a Call Center Supervisor to remotely manage a team of agents delivering outbound and inbound support. The role focuses on guidance, coaching, scheduling, and maintaining performance metrics in a remote work environment.

You will oversee daily operations, ensure adherence to QA standards, assist with escalated calls, and drive improvements through feedback and coaching. A healthcare experience background is preferred.

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Vacancy posted 9 hours ago
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