Human Resources Generalist

Job Details Job Location: Administrative - Sacramento, CA 95834 Position Type: Full Time Education Level: 4 Year Degree Salary Range: $33.00 - $39.60 Hourly Job Shift: Day Job Category: Human Resources Position Summary The Human Resources Generalist plays a crucial role in fostering a positive and inclusive work environment for all employees. Provides excellent internal service to operational and administrative departments. Handles day‑to‑day support to managers and employees in all areas of human resources. Responsibilities include recruitment and hiring, onboarding/offboarding, employee relations, benefits, and risk management. Administers the Human Resources Information System (HRIS) and tracks HR metrics. Maintains confidentiality when supporting managers with performance management and programs for positive staff relations in a manner that upholds El Hogar Community values and the cooperative identity. Essential Duties and Responsibilities include the following. Other duties may be assigned. Recruitment and On‑boarding Spearhead the agency’s recruitment needs by identifying candidates, coordinating interviews, and processing hiring paperwork. Develop and post job descriptions on various job boards, social media, and company websites. Utilize creative and strategic methods to attract top talent, including social media campaigns, networking events, and partnerships with educational institutions. Proactively source and identify potential candidates using databases, online tools, networking events, and employee referrals. Review resumes and applications to shortlist candidates and maintain a pipeline of qualified candidates for future job openings. Coordinate and schedule interviews with hiring managers and interview panels. Prepare and extend job offers, negotiate terms and conditions as needed; facilitate the selection process, ensuring timely and transparent communication with candidates. Ensure all pre‑employment checks, including references and background checks, are completed. Coordinate the onboarding process, including preparing onboarding materials and ensuring a smooth transition for new hires. Conduct new employee orientations, providing information on company policies, culture, and benefits. Assist new employees in completing necessary paperwork and setting up their workstations, receiving employee badges, keys, scan badges and IT equipment. Collaborate with leadership to understand programmatic needs and assist in the development of job descriptions. Credentialing Conduct thorough credentialing and re‑credentialing processes for employees. Verify and validate employee information, including licenses, certifications, education, and work history. Maintain accurate and up‑to‑date employee files and databases. Collaborate with internal teams to ensure compliance with agency, county, and state standards and regulatory requirements. Communicate with employees and external organizations to obtain documentation and resolve any credentialing issues. Assist in the preparation of reports and audits related to credentialing activities. Stay informed about changes in regulations and managed care requirements. Provide support to other departments as needed. Obtain and process appropriate documents to process or update employee County classification. Act as the agency point of contact for Sacramento County QA. Communicate appropriate information disseminated by the Sacramento County to site liaison. Verify employee license, certification, and/or experience to determine employee’s county classification. Benefit Administration Reconcile monthly benefit statements to ensure enrollment and terminations have been processed appropriately. Responsible for agency benefit administration including open enrollment, assisting employees with all areas of benefits relating to enrollment, termination, premiums, qualifying events, updates, and corrections. Collaborate with the agency broker to address employee benefit and carrier issues. Provide employees with relevant information related to agency benefits. Ensure employee benefits such as health insurance, retirement plans, and leave policies comply with ERISA, ACA, and other relevant regulations. Manage reporting and disclosure requirements for employee benefits programs. Leave of Absence Administration Manage Leave of Absence programs, including the interactive process, receiving, reviewing, and processing documentation, updating health benefits, and compliance for both company and employees. Maintain knowledge of laws and regulations relating to FMLA, Workers’ Compensation, PDL, USERRA, CFRA, OSHA, etc. Manage LOA related workers’ compensation cases including documenting, reporting, and monitoring open and pending cases. HRIS Administrator Maintain and update the HRIS system to ensure data accuracy and integrity. Conduct regular audits to ensure compliance with company policies and legal requirements. Perform benefit‑related actions such as updating documents, payroll deductions, processing ACA, plan set‑up. Enter and update employee information, personal details, job titles, compensation, and benefits. Ensure timely and accurate entry of new hires, terminations, and employee changes. Generate and analyze HR reports such as headcount, turnover, and performance metrics. Provide data insights to support HR decision‑making and strategy development. Provide technical support to HR staff and other users of the HRIS system. Stay updated on HRIS trends and best practices to recommend improvements. Maintain position management and update according to agency policies and procedures. Develop, administer and maintain the performance management platform within the HRIS system. Risk Management Support Work with the Safety Coordinator to ensure compliance with all state, federal, county ordinances and CARF requirements. Assist the Safety Coordinator with processing workers’ compensation claims and general liability claims related to damages to agency property. Maintain confidentiality and adhere to HIPAA regulations. Maintain in‑depth knowledge of legal requirements related to day‑to‑day employee management, reducing legal risks, and ensuring regulatory compliance. Payroll Support Assist in managing timekeeping systems, ensuring accurate recording and approval of employee hours, leaves, and overtime. Act as a liaison between employees and the payroll department, addressing payroll‑related inquiries and issues. Communicate policy changes, payroll schedules, and updates to employee status. Support employees on payroll‑related systems and processes. Provide support to the payroll department during peak times, such as end of pay period. Aid in identifying and resolving discrepancies or errors in payroll, working closely with payroll to correct issues and prevent future occurrences. Review, prepare and supply payroll with supporting documentation for pay or status changes. Administrative Support Provide general administrative support to the HR Department (scanning, faxing, copying). Coordinate with the Executive Administrative Assistant to order and maintain HR Department office supplies. Relay important information to appropriate staff members promptly. Respond to general inquiries via phone or email. Participate in meetings and take minutes as needed. Process expense reimbursements via petty cash, working with Fiscal Department on monthly reconciliation of exchanges. HR Administration Develop, review, and update HR policies and employee handbooks to ensure compliance with legal requirements and best practices. Communicate policy changes to employees and ensure understanding and adherence. Ensure employees have access to and understand company policies, including the employee handbook. Act as a point of contact for employees regarding HR‑related inquiries and issues. Address employee concerns and grievances promptly and effectively. Foster a positive work environment through conflict resolution and mediation. Ensure compliance with federal, state, and local employment laws, including FLSA, FMLA, EEO regulations, and OSHA standards. Maintain physical and digital files for employees and their documents, benefits and attendance records. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications High School diploma or GED (Required). 6 years increasing responsibility in General Human Resources (Required), OR Bachelor’s degree in Business Administration, Business Management, Public Administration, Psychology, or Human Resources Management and 2+ years full‑time Human Resource experience (Required). Experience configuring and managing HRIS (Required) – Paycom experience highly preferred. Computer competency: 2+ years (Required).

1. 2 years credentialing experience (Preferred).
2. 3 years experience working in Risk Management (Preferred).

Experience working in a busy non‑profit organization with a diverse Mental Health population (Preferred). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. El Hogar Community is an equal opportunity employer. We celebrate diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status. #J-18808-Ljbffr El Hogar Community Services, Inc.