Product Business Analyst - Client Identity & Entitlements Platforms

Product Business AnalystAre you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.Pay and Benefits:Competitive compensation, including base pay and annual incentiveComprehensive health and life insurance and well-being benefits, based on locationPension / Retirement benefitsPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).The Impact you will have in this role:The Product Business Analyst serves as the central point of contact between Product, technology subject matter experts, and stakeholders to document, analyze, validate, and deliver business requirements for Client Engagement Platforms. As part of the Enterprise Digital Solutions team, this role works directly with the Product Owner and collaborates closely with Operations, UX, and Technology to ensure product strategy aligns with user needs, operational realities, and technical capabilities. Success in this role requires exceptional organizational and communication skills and proven experience managing complex, cross-functional initiatives. The ideal candidate should have hands-on experience writing JIRA user stories and applying Agile methodologies. The Product Business Analyst partners with business stakeholders to plan, prioritize, and refine requirements, ensure strategic alignment, identify risks and dependencies, and consistently bring the voice of the client into every phase of product development.Your Primary Responsibilities:Act as the central point of coordination across users, subject matter experts, technology, and business and product teams to support related projectsBuild and maintain strong relationships with key partners to identify risks, dependencies, and alignment needs to ensure action items are clearly defined, assigned to owners, and escalated in a timely mannerConsult with business users and collaborate with them for eliciting requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, business analysis, and workflow analysisMaintain a client-centric and operationally efficient mindset to the squad by representing and advocating for the voice of the client (internal and external) within the squadSupport operational readiness planning and execution through creation of content for client distribution, learning centers, and firm platformsEffective communication skills with experience with cross-functional and global teamsFamiliarity with Agile backlog management, intake prioritization, and cross-team dependency coordinationParticipating meaningfully as a core member of the squad, including attending daily stand-up, grooming sessions and other agile ceremoniesAssist in prioritizing, planning, executing, and tracking BRDs and JIRA stories for all relevant projectsAligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriatelySupport the program or project manager as needed to deliver outcomesPrioritize tasks, manage time effectively, and meet deadlinesQualifications:Minimum of 6 years of related experienceBachelor's degree preferred or equivalent experiencePreferred Skills:Experience with Identity and Access Management systemsExperience engaging directly with clients in a professional, customer focused capacityTalents Needed for Success:Hand on knowledge and experience in Agile ways of working (Scrum) is required for this roleProven experience in Business Analysis or Product Ownership roles in the pastProficient with JIRA, Excel, PowerPoint, and Business Process Mapping tools is a must have for this roleStrong attention to detail and a high degree of accuracy in delivering outputs within deadlinesExcellent communication, strong interpersonal skills and experience in presenting to senior leadership in the organizationThe salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Dtcc