Remote Customer Advocate Lead — SaaS Support Coach
$81.79k - $120.61kHospitable, Inc
A leading software company for rentals is seeking a Customer Advocate Lead to manage and empower the US support team. This remote role focuses on delivering exceptional customer experiences, maintaining response times, and improving team metrics. Candidates should have experience in customer support within the SaaS industry, strong technical skills, and the ability to coach team members. A generous compensation package includes salary ranging from $81,787 to $120,614, equity options, and extensive benefits including 35 days off annually. #J-18808-Ljbffr
$96.22k - $120.61k
...Applicant Handbook ( Our customers love the product,... ....comis a remote-only and fullydistributed... ...? As the Customer Advocate Lead, you will lead and empower our US support team to deliver an... ...response time of Coach and develop team... ...support in the SaaS industry, including...Remote jobFor contractors- A leading SaaS company for vacation rentals is looking for a Customer Support Advocate to empower hosts with exceptional support and product guidance. This remote role involves addressing technical issues, onboarding customers, and collaborating with diverse teams. Candidates...Remote job
- A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention.... ...problem-solving abilities. You will lead discovery meetings, analyze customer... ...dynamic team that offers flexibility for remote work and a competitive compensation...Remote job
- A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This...Remote job
- A leading insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management expertise and the ability... ...Candidates should have 5-7 years of experience in SaaS or product-based organizations and strong...Remote job
- Trane Technologies is seeking a Customer Success Tech Lead (Remote) to partner with enterprise customers in... ...optimizing HVAC performance using AI-enabled SaaS solutions. You will translate... ...and strong communication. This role supports cross-functional collaboration to...Remote job
$25 - $30 per hour
A healthcare innovation company is seeking a Customer Support Supervisor to lead its remote support team. This role involves coaching frontline specialists, managing operational schedules, and ensuring high-quality customer interactions across various channels. Ideal candidates...Remote job- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You... ...improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience in remote team management and is proficient in...Remote workFull time
- A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self... ...candidate has over 2 years of experience managing support teams, excels in communication, and is proficient in...Remote job
- Predictive Sales AI in Boca Raton offers a Customer Success Consultant role guiding a diverse portfolio of PSAI clients through onboarding... ...create measurable value. You will collaborate with onboarding, support, product, and sales teams to optimize the client experience,...Remote job
- ...To support client success, the full-time remote Customer Success Advocate will manage relationships with strategic clients, ensuring they maximize the value of the Planful... ...and Gainsight is a plus Experience in a SaaS environment with an understanding of finance and...Remote workFull time
- ...Bask Health Customer Success Role Bask is the best telehealth platform on the market. Our... ...initiatives that drive user adoption and support the unique needs of their patients... ...Client Services, or Customer Success at a SaaS organization ~ Experience in e-commerce...Remote workFlexible hoursWeekend work
- ...specializing in technology and SaaS transactions to join... ...comprehensive legal support and guidance on a wide... ...and policies of its customers.Responsibilities:Technology... ...commitments.Act as the lead negotiator to balance... ...harassment prevention, remote-work, data privacy for...Remote workFull timeWork at office
$76.96k - $95.7k
..., and how we do it: Our customers love the product, provide valuable... ...: Hospitable.com is a remote-only and fully distributed... ...working on? As Customer Support Advocate, you will empower our hosts... ...support for a B2B or B2C SaaS product. Cares about the...Remote workTemporary workFor contractors- ..., we put all the tools in our customers hands for success. We are a rapidly... ...that drive user adoption and support the unique needs of their... ...Services, or Customer Success at a SaaS organization Experience in the... ...and encourage you to take it. Remote Friendly - Work with teammates...Remote workWork from homeWeekend work
- ...025 we were ranked #2 in Sifted EU’s B2B SaaS Rising 100 and #20 in Sifted's AI 100. At... ...you’ll help shape how we build, scale and support a company operating at the edge of AI and... ...of Role We're looking for a Developer Advocate who lives and breathes the AI space. Someone...Remote workFull timeWork at office
$96.22k - $120.61k
...how we do it: Our customers love the product, provide... ...Hospitable.com is a remote-only and fully... ...As the Staff Customer Support Advocate, you will champion exceptional... ...time will be spent on leading projects that impact... ...roles, especially in SaaS. Excellence (and...Remote workTemporary workFor contractorsWeekend work- ...with clients and enhancing their experience with our SaaS platform. You will act as an advocate, driving engagement through outreach and ensuring that... ...role involves working closely with clients, providing support to at-risk accounts, and identifying opportunities for...
- A leading SaaS company based in Scottsdale, Arizona, is seeking a Client Success Manager to manage client relationships and provide data-... ...dynamic environment and comprehensive benefits including free healthcare options and financial support. #J-18808-Ljbffr Digital Air Strike
$96k - $136k
...cloud movement, fueling customer success with cloud... ...in revenue and is the leading specialized storage cloud... ...re seeking a Developer Advocate to join our team! About... ...companies. You'll have support from our product,... ...media/video workflows, SaaS backend architecture, or...Remote workFull timeWork experience placementFlexible hours- ...Customer Experience Lead We are looking for someone to lead our... ...at VetRec. Location:Remote (U.S.) or at our HQ... ...experience team (support, success, and related... ..., and Sales to advocate for the customer Implement... ...(ideally in a SaaS environment) Hire, coach, and mentor team members...Remote work
$60k - $90k
...is one of the nation’s leading health systems with... ...detail-oriented Patient Advocate to support patients in navigating... ...ago Health & Benefits - Customer Service Representative / Call Center Agent (Remote) (General... ...Support Rep - $60-$70k (SaaS Support, CRM) Chicago,...Remote workFull timeTemporary workWork at office- ...management and the leading open source... ...growing field of Customer Success and develop... ...Customer Success Advocates (CSA) to ensure our... ...engineering, customer support, and project management... ...position is 100% remote, travel to... ...the Best Enterprise SaaS Provider Constellation...Remote workFlexible hours
$55k - $80k
...About Sycle Sycle is a market-leading global SaaS company with the mission of... ...up valuable time so our customers can grow their businesses through... ...Tree, Colorado with a large remote workforce across the US and... ...SaaS culture. Executive Support & Coordination (The...Remote workWork at officeWorldwideShift workNight shift3 days per week- ...and intelligent customer experiences,... ...access to our leading AI audio foundational... ...proactively supports professional development... ...will: Lead, coach, and develop a... ...and customer advocate in internal and... ...roles within SaaS, ideally some... ...This role is remote-first, so it can...Remote workFull timeImmediate start
$17 - $17.25 per hour
...need for a talented Bilingual-Customer Service Advocate (Spanish) . This is a 06... ...and is located in El Paso, TX(REMOTE) . Please review the job description... ...Diploma/GED Our client is a leading Healthcare Industry, and we... ...(NY Teaching exam) Tutor SaaS Account Manager - (OTE $150,...Remote workContract workLocal areaImmediate startShift work- Harvey is seeking an experienced public sector lawyer to lead our government and public sector legal function. You will drive relationships... ...contracts. You will negotiate complex government and AI SaaS agreements, provide lifecycle counsel, and develop resources for...Remote job
- ...looking for a Lead Research Advisor... ...join our growing Customer Success... ...customers, you enjoy coaching, mentoring, and... ...as a customer advocate by sharing feedback... .... Provide support and guidance to... ...the research and SaaS space alongside... ...development, and a remote work stipend. A...Remote workWork experience placementLocal areaFlexible hoursShift work
- ...guide legal strategy across its product lifecycle in a fast-moving SaaS environment. You will partner with Product, Engineering, Privacy... ...to translate complex issues for technical and executive audiences. This is a fully remote position. #J-18808-Ljbffr Fivetran, Inc.Remote job
$135k - $190k
Lumenci is seeking a GTM & Customer Success Lead – AI Platform to help launch... ...strategy. Our teams support high-stakes disputes by developing... ...exempt Work Arrangement: Remote (possibility to work Hybrid... ...following areas: enterprise SaaS, AI platforms, legal technology...Remote workFull timeContract workWork at officeWorldwideFlexible hours
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