Senior Technical Program Manager

Role Description

We're growing quickly, and as our Product & Engineering organization expands, we're looking for someone who thrives on bringing clarity, structure, and operational excellence to fast-moving teams.

As Syllo's Technical Program Manager, you'll own the operational pulse of Product & Engineering.

• Drive day-to-day execution of our software development lifecycle, maintaining alignment between teams without sacrificing speed.
• Manage work within the Product & Engineering organization from triage through to completion.
• Maintain GitHub Projects as the source of truth for engineering execution and provide leadership with clear visibility to the status of all work done by engineers, product builders, and designers.
• Partner with leaders of Product, Engineering, Design, and QA, to continuously improve how we build software.
• Manage the work of Product Builders responsible for leveraging agentic coding to create new workflows and improve existing ones.

This is a highly cross-functional role that requires exceptional organization, sound judgment, and the ability to balance strategic thinking with meticulous execution.

Qualifications

• 7+ years of experience in Technical Program Management, Technical Project Management, Engineering Operations, or a similar role supporting software engineering organizations.
• Demonstrated success leading execution across multiple engineering teams in a high-growth technology company.
• Strong understanding of modern software development practices, including Agile, Scrum, Git-based development workflows, CI/CD, and software release processes.
• Experience managing technical programs from planning through delivery, coordinating dependencies, resolving blockers, and driving cross-functional alignment.
• Comfortable partnering with highly technical engineering leaders while effectively communicating with Product, Design, QA, Customer Success, and executive leadership.
• Experience using engineering planning and collaboration tools such as GitHub Projects, Jira, Linear, Notion, or similar platforms.
• Exceptional organizational skills with the ability to manage many concurrent initiatives without losing attention to detail.
• Strong judgment and the ability to balance competing priorities while helping teams make thoughtful tradeoffs.
• Proven ability to improve engineering processes and operational efficiency without introducing unnecessary bureaucracy.
• Excellent written and verbal communication skills, with the ability to translate technical work into clear updates for a broad range of stakeholders.
• Highly proactive and self-directed. You identify problems before they become blockers and build systems that help teams operate more effectively.
• Comfortable working in a fast-paced startup environment where priorities evolve quickly and ambiguity is expected.

Requirements

• Experience supporting AI/ML, developer infrastructure, or platform engineering teams.
• Experience working in B2B SaaS or enterprise software companies.
• Familiarity with GitHub Projects as an engineering planning tool.
• Experience working alongside QA and release management organizations.
• Familiarity with legal technology, document-intensive workflows, or regulated industries.
• Experience introducing operational metrics, dashboards, or engineering KPIs to improve delivery predictability.
• Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).

Benefits

• Salary Range: $160K to $190K plus health insurance and equity.