Help Desk Analyst: IT Support & Troubleshooting Pro
Trilogy
Trilogy Behavioral Healthcare is seeking a Help Desk Analyst to deliver first-level IT support to employees across multiple sites in the Chicago area. The role includes phone/email triage, problem diagnosis, troubleshooting Windows, VPN, and Office applications, and collaborating with IT for escalations. Responsibilities include documenting resolutions, training users, and maintaining hardware/network integrity. Occasional after-hours work for upgrades and maintenance is possible. #J-18808-Ljbffr Trilogy
Vacancy posted 4 days ago
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