Account Manager
Recourse AI
Account Manager / Snr Account Manager (Customer Success Manager)
Deadline for applications, October 9th 2026
Reimagine HCP engagement for Life Sciences
Recourse AI are a venture-backed AI company on a mission to unlock the potential of every life sciences & healthcare professional around the world, transforming patient care. The company has a rapidly expanding customer-base, with their domain-specific AI agents reaching enterprise-wide adoption at some of the world’s largest health & life science organisations. The Recourse AI leadership team includes deep medical,AI and life sciences GTM experience. Our values sit at the heart of everything we do - we’re obsessive about potential, tenacity, transparency, and performance.
Role summary
We’re hiring a Customer Success Manager in North America to support our growing client base, reporting into the VP Customer Success for the US. You will own the end-to-end delivery of new client AI experiences on the Recourse AI platform - running a repeatable delivery process. You’ll be the client-facing day to day contact and delivery project manager who drives decisions, keeps stakeholders aligned, and ships high-quality solutions on time while protecting scope. Ideal candidate will excel at stakeholder management, scope control, structured thinking, calm execution under pressure.
Key responsibilities
- Run client project management including onboarding and delivery cadence for new AI experiences (timelines, action logs, comms)
- Facilitate design workshops to understand client requirements and objectives
- Consolidate feedback across stakeholders into unified changes; enforce change control best practice
- Coordinate internal teams (SMEs, content, customer success, sales)
- Maintain delivery standards: documentation, decision logs, acceptance criteria, and release notes.
- Identify and implement efficiencies
- Build strong relationships to delight clients ensuring successful renewals
- Identify new upsell/cross-sell opportunities
Required experience
- 1+ years in client-facing delivery: project management, client services, implementation, or account management.
- Comfortable facilitating workshops and challenging clients to get crisp inputs and decisions.
- Strong written communication and documentation discipline.
- Experience in life sciences, pharmaceutical or medical communications industry, medical education, or training/enablement delivery
Preferred
- Familiarity with training/field enablement concepts or simulation/learning products.
- Experience working with regulated content workflows (e.g., MLR).
- Exposure to AI-enabled products, conversation intelligence, or AI content operations.
Why Re:course AI?
- You’ll take up a role in a high-growth, venture-backed tech start-up with potential for rapid growth and increasing responsibilities
- You’ll be given ownership and autonomy
- You’ll have a meaningful and profound impact to help unlock potential in healthcare and life sciences working with cutting edge AI technologies
- You’ll get to work with other passionate and bright people
Re:course AI is an equal opportunities employer and we pride ourselves on having a diverse team
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Account Manager in Austin, TX vacancy
$84k - $96k
...place for you here. Alteryx is searching for a Growth Sales Account Executive . This position is remote-friendly. Position... ...channels (direct and through partners). This role will focus on managing existing named accounts and driving retention and expansion at...SuggestedWork experience placementRemote workHome officeFlexible hoursShift work- ...Inside Account Manager About the Role: We are seeking a driven Inside Account Manager to join our growing sales team. In this role, you’ll engage with businesses and professionals across a variety of industries, introduce them to BuzzTechMedia’s solutions,...Suggested
BuzzTech Media
Austin, TX17 hours ago $25 per hour
...Inside Account Manager Axiom Memory Solutions is seeking a motivated, detail-oriented Inside Account Manager to join our National Sales team. This position plays an important role in supporting our National Account Managers, maintaining customer relationships, and ensuring...SuggestedBase plus commissionHourly payLive inWork at officeAxiom
Austin, TX1 day ago- ...Western Region Position Summary: The Federal Account Manager is a field-based role responsible for the development, management, and execution of sales strategies within the Federal Government markets, specifically Veterans Administration (VA) and Department of Defense...Suggested
LinkedIn
Austin, TX2 days ago - ...Job Title: Account Manager Location: Bee Cave, TX Position Overview: NSC Technologies is seeking a motivated and relationship-driven Account Manager to join our dynamic team in Charlotte, NC. This is a client-facing, outside sales and business development...Suggested
NSC
Austin, TX1 day ago $150k - $200k
...Account Manager – Tire Industry Location: Flexible; must be based near an airport Travel: Approximately 25-50% Total Compensation Package : $150,000–$200,000 The Carlisle Group has been retained to fill this critical role for a company we have partnered with...Flexible hoursThe Carlisle Group
Austin, TX4 days ago- ...unique company culture rewards self-starters and those who are committed to doing what is best for our customers.About the Role:The Account Manager position independently manages assigned client service deliverables and contributes to client strategy through analysis,...Contract workTemporary workWork at officeLocal area
Brown & Brown
Austin, TX2 days ago $116k - $144k
...In this role, you will impact the company significantly by driving revenue growth through effective account management. Your ability to identify new business opportunities and provide exceptional service will enhance customer satisfaction and strengthen Honeywell's position...Permanent employmentContract workTemporary workWork experience placementWork at officeFlexible hoursHoneywell
Austin, TX1 day ago- ...Account ManagerAustin, Texas, United States Lightspeed Systems is seeking an Account Manager, to own the post-sale relationship for a dedicated book of mid-market K-12 school district accounts. This role is responsible for retention, expansion, and making sure customers...Contract workCasual workWork at officeLocal area
Lightspeed Systems
Austin, TX3 days ago - ...Account Manager We are designing the grid of the future! The Account Manager is responsible for the strategic growth, relationship development, and commercial performance of a portfolio of assigned EPE clients. The Account Manager serves as the primary Business Development...Contract work
Electric Power Engineers
Austin, TX2 days ago - ...The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery. Working in partnership with an assigned Business Development Manager (BDM), the Account Manager...Work at office
Brandability
Austin, TX17 hours ago $75k
...We have a great opportunity to develop your service and sales skills as an Inside Sales Account Manager AND we'll provide all the sales leads, so you never have to make a cold call. As part of our team, you'll build relationships by phone, email, and IM, putting together...Base plus commissionCasual workPrintGlobe
Austin, TX1 day ago- ...Porter is a multidisciplinary design group creating immersive brand experiences for the built environment. We're in search of an Account Manager - a brand ambassador, someone who is the face of Jack Porter to our clients and can strategically engage in challenging...Temporary workFor contractorsShift work
Jack Porter Inc
Austin, TX4 days ago $85k - $95k
...Job Posting: Account Manager Company: Nanosonics Location: Stamford, CT / greater suburban New York, metro area between NY and Boston Work Arrangement: Remote Travel Requirements: 75% travel (usually T-Th) Employment Type: Full-Time Compensation:...Full timeLocal areaRemote workNanosonics
Austin, TX4 days ago- ...The Account Manager is responsible for managing and directing the front-line relationship with clients, including, but not limited to, key decision-makers – HR leadership, Brokers, and C-level- partners, and internal staff delivering the total health benefits administration...Full timeLive outWork at office
Fringe Insurance Benefits Inc
Austin, TX2 days ago - ...Essential Duties and Responsibilities Other duties may also be assigned. Client Management Day to day contact First respondent to client requests Employee Management Hires field employees Evaluates crew leader performance...Work at office
U.S. Lawns
Austin, TX1 day ago $55k - $75k
...Account Manager Location: Austin, TX, United States What We're Looking For: Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing...Work at officeLocal area3 days per weekMeltwater Social (formerly Sysomos)
Austin, TX1 day ago- ...VETERANS ARE ENCOURAGED TO APPLY Lonestar Electric Supply and its subsidiaries are looking for an Institutional Account Manager, this is a true hunter/grower role responsible for leading growth across the region's public-sector and institutional markets. This position...Base plus commissionContract workWork at officeLocal area
Lonestar.com
Manor, TX2 days ago - ...Sales Account ManagerWe are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales.As a Sales account manager, you should work to satisfy customers' needs and requests...Work experience placement
SaferMe Limited
Austin, TX4 days ago $17.35 - $17.85 per hour
...with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts...Hourly payWeekly payFull timeLocal areaFlexible hoursWeekday workRent-A-Center
Sunset Valley, TX17 hours ago- ...000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? A global account manager nurtures solid and long-term relationships with a key client, serving as the main point of contact identifying opportunities for...Contract workLocal area
Carl Zeiss SBE
Austin, TX2 days ago $80k - $100k
.... Join our dynamic, fast-growing team, where innovation and collaboration are at the core of our culture. About the Team The Account Management team drives continued value, retention, and growth within Invoca's corporate and mid-market accounts. Operating with high agency...Currently hiringRemote workFlexible hoursInvoca
Austin, TX17 hours ago$120k - $180k
...Position Overview Molex is seeking a dynamic and proactive Account Manager to join our Hyperscale account management team. As an Account Manager, you will manage your assigned business units within this strategic customer and be responsible for the profitable growth of...Remote workFlexible hoursMolex
Austin, TX1 day ago- ...Account Manager The Regional Account Manager plays a pivotal part in CarNow's growth strategy by engaging with dealers and bringing consultative approaches to all scenarios. They're focused on customer loyalty, enhancing product value, customer retention, and building...
CarNow
Round Rock, TX1 day ago $65k - $75k
...Account Manager Opportunity GPJ is hiring an Account Manager to join our growing team. This role is hybrid, requiring you to report on-site to one of the following office locations a minimum of 2 days/week: Austin, Boston, Detroit, Los Angeles, Nashville, New York...Work at officeLocal areaWorldwideNight shift2 days per weekGeorge P. Johnson
Austin, TX17 hours ago$100k - $110k
...Variable pay: $50,000 per year (based on meeting goals) Join Trace One We are looking for an experienced Enterprise Account Manager to drive the growth and success of our most important existing client relationships in the US. As Enterprise Account Manager...Remote workWorldwideFlexible hoursJobrapido
Austin, TX1 day ago- ...About Lucent Health Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management... ...actions and decisions respect company policies and values Accountability: own up to mistakes and take responsibility for rectifying...Contract work
Lucent Health
Austin, TX2 days ago - ...Global Account Manager – Medical Device Manufacturing (USA) I'm partnering with a global medical device manufacturer, specialising in plastic injection molding, to recruit a Global Account Manager responsible for managing and growing strategic customer accounts, driving...Worldwide
Lumira Search
Austin, TX17 hours ago - ...innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations... ...Description Arvato is hiring a customer relationship-driven Account Manager to manage our services for a high-tech client. In this...Work experience placementWork at officeFlexible hours
Bertelsmann
Austin, TX2 days ago $250k
...On Target Earnings: $250,000+ (Our top AM in 2025 made $500,000. )Account Managers at Subject have highly competitive variable compensation packages — you help drive our growth!Start Date: January 2027 or earlierWho We AreAt Subject.ai, we're building AI-powered, personalized...Work experience placementSummer workWork at officeRelocationMonday to FridaySubject
Austin, TX4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Account Manager. Be the first to apply!
Related searches
- hvac account manager Austin, TX
- information technology account manager Austin, TX
- account manager inside sales Austin, TX
- account manager insurance Austin, TX
- account director Austin, TX
- industrial account manager Austin, TX
- account manager outside sales Austin, TX
- real estate accounting manager Austin, TX
- senior digital account manager Austin, TX
- health account manager Austin, TX