Scheduling and Insurance Coordinator

Job Description

Job Description

Join Our Team!Chesterland Family Dental Care | Chesterland, OHWe aren't just looking for someone to answer the phones.We're looking for someone who gets excited about changing lives through dentistry. At Chesterland Family Dental Care, we believe dentistry is about so much more than teeth. It's about helping people smile with confidence, relieving pain, building relationships, and making every patient feel like family.We're a team that works hard, laughs often, celebrates wins together, and is constantly looking for new aspects of dentistry to learn. We are not looking to simply fill a role. We are looking for the right person that vibes with the team, wants to learn everything and more about dentistry, and has a positive attitude. Our CultureWe invest in continuing education. We celebrate new ideas. We support one another. We communicate honestly. We genuinely care about our patients and each other. If you're looking for a place that you can simply "clock in and clock out", we probably aren't the right fit.We are not, and never will be, a DSO. What You'll Be DoingCreating an exceptional first impression for every patient, over the phone and in personScheduling appointments to help patients while also keeping the doctor's schedule full and productiveAnswering phones with kindness and compassionVerifying insurance benefits and helping patients understand their coveragePresenting treatment plans Collecting patient payments and co-paysPosting insurance paymentsConfirming appointments and filling any gaps in the scheduleHelping with: billing, accounts receivable, and insurance agingHelping the team achieve daily and monthly goalsWho You AreNaturally kind and enjoy connecting with peopleHas a positive attitude- even during the busy momentsThrives in a fast-paced environmentHighly organizedConfident in making decisions and solving problemsTakes ownershipCoachableLove learning and has a genuine passion for dentistry and helping peopleValue teamwork and appreciate a team that doesn't say "That's not my job"ExperienceAt least 3 years of dental office experience preferredStrong knowledge of dental insurance and schedulingExceptional customer serviceComfortable talking about and collecting moneyKnowledge of Dentrix and Dental Intelligence a plusWhat We OfferCompetitive pay based on experience and knowledgePaid holidays and PTOMedical insurance401k matchingEmployee and family dental benefitsAttainable monthly and yearly bonusesContinuing education opportunitiesTeam building opportunitiesA supportive, helpful, amazing team that enjoys working togetherOpportunities to grow your career within the practiceYour ScheduleYou will have a four-day work week with either Mondays or Fridays off. We also work one evening shift from 12:00pm-7:30pm per week and one Saturday per month from 7:40am-1:00, breakfast provided.   Sound Like You?We're not just hiring a scheduling and insurance coordinator. We're looking for the right person. We're looking for someone who is looking for their forever dental home. We're looking for someone who is passionate about dentistry, enjoys learning and wants to be part of a team that's redefining what a dental office can be. If that sounds like you, we'd love to meet you.