Lead LPN - Urgent Care

Job DescriptionThe Lead LPN coordinates the day-to-day patient flow as part of a healthcare team by assisting in planning and implementing care interventions while promoting high quality patient care in a professional, efficient and safe manner. Assists in the planning and implementation of interventions to ensure evidence-based practices are being adhered to. Directs the team member as needed in order to support and maintain high-quality patient care. Lead LPN works closely with providers, supervisors, support staff and other members of the organization to ensure a seamless workflow. Effectively communicates with all team members to support a cohesive work environment.The Lead LPN in the Urgent Care department will:Work collaboratively with the department managers to ensure compliance with the Urgent Care Association of America (UCA) standards and guidelines.Assist with the training and orientation of new staff. They will assist with problem solving daily issues and bring to the management team, if needed.Is expected to keep relevant knowledge up to date and apply it to everyday practice.Site Hours: Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 9:00am - 5:00pmEssential Functions and Job Responsibilities:Facilitate a 5-star patient experience by displaying we are Summit HealthServe as a department liaison and resource point personAssist with the oversight of the COVID-19 testing workflowAssist with the training and orientation of new staff, including but not limited to annual competencies and lab trainingTroubleshoot lab errors and missing specimen issues. Assist in monitoring/coordinating courier pickup schedulesParticipate in monitoring site inventory and supply needs, placing orders if needed and troubleshooting purchasing issuesAssist in reviewing lab logbooks and emergency cart booksPerform clinical duties when needed to cover staffing shortagesAssist with reviewing department reports such as pending status, missing charges, UC to ED transfers, etc.Assist with chart reviews as needed to monitor documentation and department goalsAssist with completing TelmedIQ provider schedulesAssist with completing clinical competenciesMaintain department forms/handouts at each siteAssist with other duties as assigned within their scope of practiceGeneral Qualification Standards & Job Requirements:Graduate of a LPN school programCurrent NYS Licensure as an LPNRequired to obtain CT Licensure within 3 months of hire.Required to provide evidence that you have applied for LPN CT Licensure within a month of hire.Must maintain CT and NY LPN license.BLS Certified; required upon hire.IV and or Phlebotomy skills preferred.Competency skill checklist expected to be completed within first 3 months.Ability to work in all 6 UCC locations if needed.Performance Standards for Specialty Knowledge, Skills & Abilities:Strong communication skills; both verbally and writtenStrong organizational skillsAbility to prioritize while multi-taskingExcellent time management skillsAbility to work independently and as a part of a teamProficient in EMRAbility to think critically and exercise good judgement in stressful situations