Service Coordinator
Nixon Power Services
Service CoordinatorThis position is responsible for scheduling, assigning, and dispatching technicians to successfully complete the installation, maintenance, and repairs of generator systems to meet customer requirements. This position tracks work orders, enters warranty claims and manages the billing process. The Service Coordinator team is responsible for supporting all facets of the customer's field service experience throughout assigned territory in the most cost-effective and efficient manner possible.Essential ResponsibilitiesFirst point of contact for customers, distributors, and sales team for scheduling service. Handle incoming calls & emails from customers, sales channels, and technicians. Schedule and prioritize technicians for service calls and dispatch to customer sites. Provide professional and timely confirmation of service schedule and visit date to customers. Coordinates labor scheduling to align to the appropriate customer, service, and geographic need. Reschedule & Reassign calls as needed to accommodate urgent or high-priority customer needs. Customer follow-up to ensure their needs were met and/or scheduled additional Service if necessary. Directs logistical support for Technicians (parts, equipment, etc.) Maintains responsibility for service job quotes, work orders and technician generated documentation, including Field Service Reports (FSR's), Technician time, expenses, parts requests, Request for Quotes (RFQ) on additional work needed. Prepare, distribute, and upload billing with accuracy and in accordance with deadlines. Collaborates with Credit and Service departments to reconcile billings, expedite the customer billing process and troubleshoot customer account issues. Escalate issues to Customer Service Manager when necessary. Other duties as assigned.Knowledge & SkillsAbility to multi-task, prioritize, and manage time effectively with strong attention to detail. Excellent communication skills, both written and verbal. Strong organizational skills. Proficient in Microsoft Suite of programs Ability to manage multiple tasks and projects concurrently.Education & Experience Preferences/RequirementsDegree Required: High School Diploma / GED Degree Preferred: Associate's Degree Years of Experience: 2-3Working Environment / ConditionsNormal office environment. Use hands/fingers to handle or feel. Reach with hands and arms. Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl. Ability to sit for long periods of time.
- ...lives of our kids? Job Summary: Under supervision of Program Director and, if applicable, under general direction of Coordinator of Program Services, plans, organizes, promotes, implements, and evaluates programs for club teens. Essential Job Functions and...SuggestedCasual workAfternoon shift
- ...Service Coordinator This position is responsible for scheduling, assigning, and dispatching technicians to successfully complete the installation, maintenance, and repairs of generator systems to meet customer requirements. This position tracks work orders, enters warranty...SuggestedWork at office
- ...Registration Services Coordinator The Registration Services Coordinator provides front-line support for registration and academic records functions within the Registrars Office. This position is responsible for assisting students and campus constituents with registration...SuggestedTemporary work
- Job Title Job ID 298507 Location Georgia Gwinnett College Full/Part Time Full-Time Regular/Temporary Regular Job Summary This position works collaboratively with Advancement, Athletics, Human Resources, and other units to accurately process and maintain gift and...SuggestedFull timeTemporary workPart timeWork experience placementWork at office
- ...continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and...SuggestedWork at officeLocal areaShift work
- ...Mobile Service CoordinatorWe are looking for a Mobile Service Coordinator to join our growing team! The candidate will play a crucial role in ensuring efficient communication and scheduling of mobile service appointments. This position requires exceptional organizational...Local area
- ...Mobile Service Coordinator We are looking for a Mobile Service Coordinator to join our growing team! The candidate will play a crucial role in ensuring efficient communication and scheduling of mobile service appointments. This position requires exceptional organizational...Local areaFlexible hours
- ...Available * Paid Vacations, Holiday Pay, PTO pay * Career advancement opportunities, promote from within * Discounts on products and services * Family owned and operated * Long term job security Responsibilities * Answer customer calls and establish follows-up...Local area
- ...looking for a Campground Assistant in Buford, GA to manage guest services, handle reservations, and maintain a clean environment. You'll... ...for assisting guests, processing transactions, and coordinating with other departments. If you're a self-starter who enjoys working...
- Bridge Property Management is seeking a Resident Service Coordinator to serve as the on-site ambassador to residents, handling tenant requests and coordinating with the maintenance team to resolve issues. This role also acts as the primary Accounts Payable support for the...
- Precision Stoneworks, Inc. in Buford, GA is seeking a Service / Warranty Administrator to coordinate post-installation services and warranty claims. This critical role requires strong organizational skills, proactive communication, and the ability to manage multiple scheduling...
- AAI Mechanical Inc in Suwanee, GA, is looking for a dedicated customer service representative to join their team. This role involves coordinating service delivery, ensuring customer satisfaction, and resolving inquiries efficiently. The ideal candidate will have at least...
- ...Solutions Inc in Norcross, GA is seeking a detail-oriented Ticket Coordinator to manage hardware repair tickets from receipt through... ...required; a college or technical degree is preferred, and prior service experience is a #J-18808-Ljbffr AVASO Technology Solutions Inc
- ...basic mechanical knowledge, and the target is to ensure excellent service standards, respond efficiently to customer inquiries and... ...amongst the other team members. Responsibilities: Focusing on coordinating various aspects of service delivery, including scheduling, customer...Work at officeLocal areaImmediate startNight shiftWeekend work
- Bridge Property Management busca un Coordinador de Servicios para Residentes para actuar como embajador de la oficina de administración ante los inquilinos en Norcross, GA. El candidato coordinará solicitudes, trabajará con mantenimiento y gestionará eventos para residentes...
- ...Piedmont Urgent Care in Loganville, GA is seeking a Patient Services Representative (Medical Receptionist) to be the first friendly face patients meet and to manage front desk operations with care. You will handle patient check-in, insurance verification, documentation...Full time
- ...Works under the supervision of the Executive Director to coordinate and assist in the recruitment, screening, orientation, assignment, training, supervision and recognition of volunteers. Responsible for coordinating the DITR volunteer programs and utilizing community...
- ...Job Description Job Description Document Control Training Coordinator Responsible for the Management of the EQMS (QCBD). Coordinates... ...skills are a must Strong communication and customer service skills Ability to multitask efficiently Ability to be flexible...Work experience placementFlexible hours
$22 per hour
...Job Description Job Description Description: Join our Team! Atlanta Autism Center is hiring a Bilingual Intake & patient Coordinator to assist in managing daily administrative operations. Scope The I&P Coordinator is responsible for providing organization...Full timeWork at officeLocal area- The Sack Company in Georgia is seeking a Service Coordinator to join our construction firm. You will process client inquiries until resolved, handle inbound calls and maintain documentation for your department. This full-time role requires independent work or teamwork,...Full time
$14.25 - $14.75 per hour
...a clean and organized store. Role models exceptional customer service. Creates a positive internal and external customer experience... ...tagged, hung, secured, and coded Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor Ensures...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Description Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising...Local area
- ...Service Coordinator Order Experience CRT/DME Repair At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs...Temporary work
- ...ensure safe, high-quality food; Train and develop front-of-house Crew; Monitor crew breaks, shift changes, and line schedules; Assist with crew performance reviews and development of future Service Leaders; Assist with office administration and cash handling policies...Work at officeShift work
- ...The Joint Chiropractic is seeking a Front Desk Coordinator in Lawrenceville, GA, to provide exceptional customer service and promote wellness plans and memberships. You will be the first point of contact, ensuring patients feel welcome while also driving sales and supporting...
- A leading automotive maintenance provider seeks an experienced Automotive Service Manager to oversee store operations and ensure customer satisfaction. This role involves leading a dedicated team, managing service processes, and enhancing team performance. Candidates should...
- Ingersoll Rand is seeking a Service Supervisor for the PAC segment in the Georgia/South Carolina region. You will lead the local service... ...compressors. You will partner with Sales and Service Coordination to grow the PAC business and ensure high customer satisfaction...Local area
- Computacenter AG & Co. oHG is seeking a Service Transition Specialist to lead structured project take-ons and coordinate cross-functional teams in the Norcross, GA office. The role emphasizes governance, process design, and strong collaboration with account teams to ensure...
- Fire Safety and Protection (FSP) in Norcross, GA is seeking a Service Manager who will lead the Service team of qualified field technicians and report to the General Manager. You’ll oversee pricing, scheduling, and engagement monitoring for fire sprinkler, fire alarm, and...
- Peach State Truck Centers seeks a Service Shop Supervisor to direct daily operations of a busy service department. You will coordinate repairs with the Service Manager and Advisors to meet schedules, ensuring productivity and quality in a clean, safe environment. Strong...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Coordinator. Be the first to apply!


