Senior EPD Operations Manager

Role Description

Omada Health is on a mission to bend the curve of chronic disease. The Senior EPD Operations Manager orchestrates Engineering, Product, and Design (EPD) teams to deliver major, complex initiatives in a cohesive, reliable way. Operating above individual workstreams, you align multiple teams around clear member and business value, and partner closely with Product Managers to translate strategic decisions into a coherent, executable launch plan with strong sequencing, risk visibility, and executive communication.

Your Impact:

• Provide the operational rigor behind the integrated EPD launch plan for large, complex, highly technical initiatives spanning multiple teams and products.
• Operate above individual workstreams, owning the discussion that brings Engineering, Product, and Design leaders together to align on milestones, dependencies, critical path, and deliverables.
• Maintain a high-confidence view of status, risks, dependencies, and decisions across all workstreams, and drive resolution when plans drift or assumptions break.
• Drive teams to plan ahead and execute against the roadmap, holding them accountable, surfacing slippage early, and pushing for progress so commitments are met.
• Guide cross-functional leadership through difficult planning and resourcing trade-offs, escalating org-wide trade-offs when needed.
• Refine and set up the rituals and cadences around metrics monitoring and team-level planning with Product Managers.
• Build tools and processes that help EPD teams deliver against key business goals, and drive adoption of new standards within your programs.
• Help teams define, instrument, and report against quantitative goals, OKRs, and metrics.
• Connecting execution signals to OKRs, member impact, and business outcomes.
• Serve as the key liaison across Engineering, Product, Design, Clinical, Care Delivery, Commercial, Compliance, Legal, Infosec, and Privacy.
• Facilitate integrated planning, dependency and risk reviews, readiness checkpoints, go/no-go discussions, and retrospectives.
• Surface trade-offs, escalation paths, and recommendations to leadership.
• Improve how launches run over time by refining operating rhythms, readiness criteria, templates, and retrospective learnings.

Qualifications

• 7+ years across product/technical program management, product management, general management, consulting, or product/business operations.
• Excellent written and oral communication with executive presence.
• Ability to see and help others see the big picture and drive toward it.
• Demonstrated experience in owning cross-team execution rigor on technically complex, multi-team initiatives.
• Experience guiding teams to define goals, generate hypotheses, set metrics, execute, review, and pivot on early signals to deliver results.
• Demonstrated experience defining and reporting against quantitative goals/OKRs/metrics.
• Strong understanding of how Engineering, Product, and Design organizations operate.
• Enough technical depth to see the seams and to partner credibly with engineers and technical leads.
• Excellent organizational and analytical skills.
• Strong relationship skills, with the ability to read team dynamics, plus high EQ across functions.

Requirements

• Adopting AI tools in day to day work for productivity gains.
• Enthusiasm for healthcare and technology.
• An MBA or related degree.

Benefits

• Competitive salary with generous annual cash bonus.
• Equity grants.
• Employee stock purchasing plan (ESPP).
• Remote first work from home culture.
• Flexible Time Off to help you rest, recharge, and connect with loved ones.
• Generous parental leave.
• Health, dental, and vision insurance (and above market employer contributions).
• 401k retirement savings plan.
• Lifestyle Spending Account (LSA).
• Mental Health Support Solutions.
• ...and more!