Sports & Recreation Manager

Lead the charge in shaping dynamic sports programs and recreation experiences that bring people together. Reporting to the Senior Director of Health & Wellness Programming, TheJCC Greater BostonSports& RecManagerdevelopsandmanageshigh‑quality sports programs and activities atJCCGB. This role requires a motivated, passionate, creativeprofessional, able to work autonomously, and iscommitted to delivering exceptional, member‑focused programming that reflects current trends. The positiondrivesprogramrevenuegrowth, safety, member satisfaction, and retention through strong sports programming and facility operations. JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish. Primary responsibilitiesinclude, butare not limited to: Provides strategic and supervisory leadership of our Sports and Recreation programs including, but not limited to, Pickleball, tennis,basketballand table tennis. Owns and manages thestrategic directionofthese programs –identifyingthe best offerings, adjusting the portfolio of programs aswarranted,determiningand settingappropriate pricing,and understanding new developments in these areas. Manages tothe respective budgets of these programs. Proactively works with the managers or instructors of these programs to driverevenuegrowth and positive net asset impact. Searchesfor new offerings, andidentifiesnew optionsthrough research,analyticsand forecasting,that will drive incremental growth of Sports and Rec revenue.Implements andmanagesthese new offerings. Consults and collaborates with the programleadsoutside ofHealth & Wellness for the FEJL youth sports programs, and the JCCGB Maccabi team. Ideates,implementsand managespromotional and retention strategies for all sports programs.Ensures member satisfaction and policyadherence, andcapably manages Sports-related member complaints and issues. Promotes and markets Sports programs, both directly and through collaboration with Marketing. Collaborates and contributes to ad hoc projects and events, including but not limited to, open houses, member appreciation events, and family fun days. Perform administrativefunctionsand coordination necessary to supportH&W Sports & Rec programming, and Sports Facilities operations in support of other programming, including but not limited to: Accountable for all operationallogisticsincluding but not limited tomanagingprogram/service scheduling, court rentals, registrations, staff scheduling, and marketing promotional activity, working collaboratively with the program managers (if applicable) and instructors. ManagesGymnasium oversight and scheduling, including coordination with other departments to support their Sportsfacilities’needs (such as Camps, ELC,After-School Program). This role is the point of contact for all gym requests. Communicates schedule information, includingchanges,internally with Health & Wellness, and with other JCC stakeholders including Membership, MemberRelationsand the On-Duty Managers. Executes a level of functional management of theH&W Operations Coordinator on sports-related activities, including but not limited tolesson scheduling, gym and tennis schedules, programcreationand Sports program registrations. Works with program staff and Facilities to manage all internal/external programs,schedulesand rentals to ensure that the scheduling isaccurateand coordinated in all Health & Wellness spaces. Updates website schedules andReSched(ourroom-bookingtool) bookings. Analyze internal (membership) and external (community) markets toidentifytrends and opportunities. Plan, schedule, staff, budget, and promote all assigned sports-related programs. Maintain efficient gym and facility schedules and ensure equipment is available, functional, and safe.Ordersnew equipment as needed. Report safety hazards, unclean conditions, or malfunctioning equipment promptly. StandardStaffExpectations: Actively create a welcoming dynamic whereeach individualis valued,seenand welcomed. Activelyparticipateas an essential member of the Health & Wellness team. Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration, and transformation, including through personal role modeling. Participate in all staff meetings andtrainingsas assigned and contribute to overall organizational success. Attend JCCGB All Staff meetings. Other duties as assigned. Supervisory Responsibilities:Sports and Recstaff asassigned, including Pickleball, Tennis, Table Tennis and Basketballpros. Identifystaffing needs, and aswarranted, overseethehiring and onboardingofnewSportsandRecstaff. Supervise allSports Pros, including Pickleball, Tennis, Table Tennis and Basketballpros.This includesscheduling,managingand executing Sports Instructor payrolland collaborating on program strategy,pricingand promotion. Perform supervisory responsibilitiesin accordance withthe organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and onboarding employees; payroll; class scheduling; performance management; sharing member feedback; problem resolution; andcollaboratewithH&W leadership andthe Human Resources Departmentfor any disciplinary action matters. Uphold the policies of the organization and align work with the overall mission,vision,and strategicobjectivesof theJCC;reportto theSeniorDirector of Fitness & WellnessProgramsany related issues. Create/facilitatean environment where employees can achieve individual goals. Conduct supervisory meetings toprovideon-goingguidance,directionandsupervision.Foster effective relationships withSports Proswhileprovidingon-going guidance, engagement, and supervision via regular staff communication and oneon onemeetings as needed. Coordinate procurement for program needs. Oversee equipment and supplypurchasing. Attend program staff meetings and management meetings. This is a great chance to join JCC Greater Boston’s respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing! This part-time (30 hours per week), salaried position offers a comprehensive benefits package, a supportive work environment with a hybrid work option for some administrative duties, and a competitive starting salary range of $42,000 - 45,000K annually. The salary offered will ultimately be determined by relevant qualifications, experience, and JCC’s internal equity. About JCC Greater Boston Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team! The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston’s core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all. JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented group. Education and Experience:Bachelor’sDegree in Sports Management, Physical Education, or Recreation Managementor related field,preferred.2+ years management experience in coordinating sports and/or leagues, preferred.CPR certification required, or willing to become certifiedonce hired. Anequivalent combination of education and experience may be substituted at the JCC’s discretion to meetminimumcriteria. Skills and Abilities: Strong leadership and organizational skills Excellent communication and interpersonal skills Comfort with Microsoft Office. Ability to successfully learn and use JCC-specific programs likeSalesForceand UPACE and others as needed. Knowledge of industry standards and best practices inSports & Recreation Experience with budget management and program evaluation Ability to work collaboratively with colleagues and build positive relationships with members and programparticipants. Passion for health, fitness, and wellness Physical Requirements:Thispositionoffers occasional opportunities to workremotelyfor some administrative tasksand requireson-site/in-person presence for most responsibilities.Ableto work well ina busy,dynamic,and sometimes noisy environment involving multiple tasks and priorities.When working remotely,willutilizetheir work laptop,and must have aphone, reliable internet connection and software needed to performtheir job. This position requiresflexibility in scheduleand being available to respond and engage with direct reportsvia email or phone as needed, including weekends.Ableto liftand carry objects weighing up to40 pounds (boxes of supplies,fitness equipment, etc.).Availability to manageoccasionaleventsduring weekendand evening hours is also required. ADA Statement:Individuals mustpossessthese criteria for knowledge, skills and abilities or be able to explain anddemonstratethat the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities. In addition to a rewarding career within our mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers full-time employees a comprehensive and competitive benefits package that includes: Competitive cost-sharing Health and Dental Insurance JCC Sponsored/Paid Health Reimbursement Account JCC Sponsored/Paid Group Life Insurance/LTD Coverage Generous paid time off supporting a quality work-life balance Tax-deferred 403(b) retirement savings plan Voluntary Supplemental Vision Insurance Additional Voluntary Supplemental Life/ADD coverage for you and your family AbilityAssist Employee Assistance Program (EAP) Norton Cyber Security Program LegalEase Insurance program JCCGB Perks! This position is eligible for a free individual membership to JCC Greater Boston’s top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Complimentary individual membership includes: Use of the Fitness Center at Leventhal-Sidman Access to group fit classes, Arts & Culture adult programming at member rates Discounts on a variety JCCGB’s fitness/wellness programs and services Free wellness events! Discounted child care at JCCGB Early Learning Centers and after-school program Discounted JCCGB camp tuition Benefits are subject to review and change by the Organization, and plan documents are the primary determinant. A Great Place to Work! JCC Greater Boston is consciously evolving as a great place to work! In our recent 2023 employee engagement survey, at least 88% of our staff gave us top ratings on: Supportive colleagues Team camaraderie How their managers treat them Individual autonomy Knowing what their work contributes to and how it impacts others Pride in working for the JCC Program and service quality Holding ourselves accountable Our staff and leadership bring experience, excellence, and commitment to everything we offer and we are dedicated to a culture where all our employees may thrive. Our culture is built on our values, driven by our mission, and nurtured through the expert contributions of our professionals. #J-18808-Ljbffr