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Enterprise Account Director - Hospitality Technology

The Staff Pad

Job Description
Enterprise Account Director - Hospitality Technology

Location: Houston, TX

Reports To: Senior Vice President - Sales & Product

Overview

The Staff Pad has partnered with a leading hospitality technology provider to hire an Enterprise Account Director. This role is responsible for driving revenue growth and strengthening strategic relationships across a portfolio of high-value hospitality accounts. The ideal candidate brings a consultative sales approach, strong business acumen, and a proven ability to expand and retain enterprise clients.

Key Responsibilities
  • Own and grow a portfolio of named enterprise hospitality accounts
  • Drive expansion through cross-sell, upsell, and multi-property growth strategies
  • Develop and execute account growth plans with clear revenue targets and KPIs
  • Serve as a trusted advisor to stakeholders from operations through executive leadership
  • Collaborate cross-functionally to ensure successful delivery and high customer satisfaction
  • Monitor account usage and lifecycle trends to recommend additional services
  • Manage pipeline forecasting and reporting within CRM tools
  • Resolve escalations and pricing or service issues while protecting account health
  • Travel up to 25% as needed
Qualifications
  • 7+ years of experience in enterprise sales, strategic account management, or solution selling
  • Proven success in account expansion, retention, and quota attainment
  • Strong executive-level communication and relationship-building skills
  • Consultative, customer-focused selling style
  • Proficiency with CRM systems and Microsoft Office tools
Preferred Experience
  • Hospitality technology, managed services, or IT services background
  • Experience working with multi-property or complex enterprise accounts
  • Familiarity with connectivity, Wi-Fi, IPTV, or related technology platforms
Compensation & Benefits
  • Competitive base salary plus uncapped commission
  • Medical, dental, vision, and 401(k)
  • Collaborative, high-performance culture
  • Opportunity to make a meaningful impact in a growing organization
Vacancy posted 3 days ago
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