Associate Executive Director

Job Description

Job Description

Description:

WHY WORK FOR THE YMCA OF SOUTH HAMPTON ROADS?

Take the next step in your career with this rewarding opportunity to join the YMCA of South Hampton Roads as an Executive Director. The historical attractions of Richmond and the resort city of Outer Banks, NC are only a short drive away.

The YMCA of South Hampton Roads association is recognized as a cutting-edge leader in the YMCA movement. The association serves the communities of: Chesapeake, Norfolk, Portsmouth, Suffolk, Virginia Beach, Eastern Shore of Virginia, Outer Banks, and Elizabeth City, North Carolina at its 26 locations.

Excellent benefits package includes leadership development opportunities and training to secure a promising future for our employees and our association.

Core benefits include:

• Health, Long-term disability and life insurance
• Generous Paid Time Off
• Employer contributions to 401A retirement (based on qualified hours)
• 403B retirement plan (employee contributions)
• Free YMCA membership at all locations + 24-hour access
• 50% discount on YMCA child care and camp programs
• Discounts at partner organizations and businesses

1. Mobile service providers
2. Event tickets
3. Educational Institutions and more

• Employee Resource Groups
• Membership in the YMCA Professional Network
• Employee Assistance Program
• Continued development and certification

OUR CULTURE:

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

POSITION SUMMARY:

Under the direction of the SVP of Operations, the Associate Executive Director is responsible for overseeing the daily operations. This position provides cause-driven leadership in staff supervision, volunteer management, fiscal oversight, financial development, program administration, facility and equipment stewardship, community relations, and personal and professional development.

ESSENTIAL FUNCTIONS:

Division of Duties

• 65% Direct leadership of all day-to-day operations
• 20% - Property Management
• 10% - Leadership role in the Annual Impact Fund
• 5% - Staff development of direct reports

Priorities

1. Supervise all the day-to-day operations of the assigned location.
2. Develop, manage, and achieve the budget expectations with an emphasis on licensed childcare programs, Events and Rentals, Sports and Aquatic programming, Community Relations, and Fundraising.
3. Assist with all fundraising efforts with an emphasis on staff and community giving.
4. Support board development by assisting the Executive Director in recruiting three new board members annually and leading a board subcommittee.
5. Oversee property management, ensuring the upkeep of all grounds and facilities.
6. Foster relationship development with key home office leaders, including VPs of various product lines.

Budget and Financial Performance

1. Develop, manage, and monitor operating budgets to meet or exceed targets.
2. Initiate adjustments to operations to ensure a balanced budget.
3. Ensure completion of monthly variance reports and forecasting.

Program Development and Membership Engagement

1. Implements Association childcare strategies that support recruitment of new participants and retention of existing participants. Creates a member-focused culture and models relationship-building skills in all interactions. Uses YMCA “listen first” skills to understand and respond to the needs, wants and interests of participants. Fosters a climate of innovation and resolves problems to ensure participant satisfaction
2. Develops long-range plans for the expansion of programs and services in harmony with overall YMCA objectives. Monitors the achievements of these objectives and exercises appropriate action to assure the achievements of the objectives are of the highest quality programs and services
3. Represents and promotes the YMCA in the local community by developing positive working and collaborative relationships with other organizations, businesses, and governmental entities
4. Ensures safety, cleanliness, and function of all related facilities and equipment
5. Team Performance Toward Organizational Goals

Development and supervision of the Family Center operations

1. Recruits, hires, trains, develops, and leads employees and volunteers. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Responsible for supervision of exempt and non-exempt employees
2. Ensures all program operations are consistent with association procedures, including emergency, insurance, accident, purchasing, personnel, accounting, and other administrative systems

Fundraising

1. Provides leadership and is accountable for achieving annual impact fund campaign

Professional Development

1. Partner with another executive to develop and master the skills needed to move into an executive role. These include leading up, financial analysis and troubleshooting, complex problem solving, and developing a positive team environment and culture.
2. Assists in all areas as assigned by supervisor

YMCA LEADERSHIP COMPETENCIES (Multi-Team Leader)

• Communication & Influence
• Fiscal Management
• Engaging Community

QUALIFICATIONS:

1. Strong business operations background with a proven track record for producing growth, annual giving and strong financial management
2. A Bachelor's Degree in a child-related field or Sports Management/ Recreation/Health Sciences is preferred, or 48 semester hours or 72 quarter hours of college credit of which 12 semester hours or 18 quarter hours are in subjects relating to children.
3. Five or more years of successful management experience, preferably in a YMCA or other nonprofit agency in the health & wellness, business or related field
4. Supervision of full and part-time employees and accountability for annual budget exceeding $1 million
5. Ability to lead assigned operations including staff development and supervision, development and monitoring of budgets, membership and program development, financial development, marketing and public relations, board and volunteer development
6. Ability to establish and maintain collaborations with community organizations
7. YMCA Multi-Team Leader certification preferred

WORKING CONDITIONS:

• This role requires daily onsite work and occasional after-hours response; therefore, candidates must be able to reliably commute to the assigned location and reside within approximately 30 miles or 45 minutes of the worksite by their start date to meet operational needs
• Requires a person of maturity and good judgment, who can operate with a minimum of guidance from the supervisor
• Requires ability to exercise appropriate independent judgment, to assess facts and issues, and make non-routine decisions regarding day-to-day operational problems and issues
• Requires effective team-building and team-leadership skills
• Must maintain cooperative, functional relationships with senior leadership team, peers, and subordinates
• Must maintain positive, energetic attitude toward YMCA work, goals, and values
• Must have ability to respond to emergencies 24 hours a day, and to travel as needed for operational management, including on-site presence in managing major operational problems
• Must have superior oral and written communication skills and the ability to respond to a wide variety of constituencies, including staff, volunteers, members, program participants, vendors, community leaders, etc.
• Performs the duties of direct reports as needed

ENVIRONMENTAL FACTORS, PHYSICAL REQUIREMENTS:

• Physically able to successfully complete required job functions, including use of hands, arms, fingers, able to talk and hear, use a computer, sit and stand, regularly move/lift up to 50 pounds, enter all YMCA environments (office spaces, indoor and outdoor maintenance/mechanical areas, fitness areas, pool and pool space, camping areas, unimproved outdoor locations and other program areas)
• Continuous operations requiring attention to detail and multitasking
• Physically able to successfully complete required certifications

ACCOUNTABILITY:

Accountable for completion of assigned goals as measured by the number of people served, cause-driven measures, service satisfaction scores, operating results, and supervisor evaluation of assigned duties. Continuation of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. The requirements may include a background check, drug test, driver’s license record, CPS, and/or criminal background check.

BACKGROUND CHECKS:

An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS). Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.