Business Development Account Manager

The Business Development Account Manager is responsible for both acquiring new clients and managing existing client relationships to drive revenue growth within the Service, Installation, Equipment, and Parts Departments. This role involves identifying new business opportunities, developing sales strategies, and maintaining strong client relationships to ensure client satisfaction and retention. Responsibilities Deliver consultative expertise through Solution Selling to uncover customer needs and requirements, factoring in financial constraints and performance challenges. Collaborate with internal Hussmann stakeholders to assess customer needs and align on strategic action plans that foster strong, profitable relationships with both new and existing clients. Leverage cross-functional teams—including Engineering, Operations, Service, and Sales—to develop and implement customized business plans that support long-term, mutually beneficial partnerships. Apply scalable processes where feasible to manage and advance multiple customer accounts simultaneously. Identify and pursue growth opportunities within both existing and prospective customer accounts. Utilize all available Hussmann resources to prepare and coordinate impactful sales presentations, including pricing strategies, engineering input, and store audits when necessary. Analyze market conditions and competitors, and recommend strategic, actionable responses to maintain a competitive advantage. Builds strong, multi-level relationships across customer organizations, including Purchasing, Construction, Project Management, Engineering, Energy Management, external contractors, and suppliers. Delivers a consistently positive customer experience, ensuring satisfaction and loyalty. Achieves AOP targets for assigned accounts and provides comprehensive business reports and annual forecasts. Conducts facility walk-throughs and gathers key data to assess opportunities and validate project requirements. Drives customer retention by renewing service agreements, quoting repairs and retrofits, and maintaining regular customer engagement. Leads proposal reviews and contract negotiations with all key decision-makers. Prospects new and existing accounts through cold calls related to new construction and remodel projects. Supports project planning and execution by coordinating with customer contacts and internal teams to ensure successful delivery. Qualifications Education: High School Diploma required, bachelor’s degree Preferred Minimum Years of Experience: 5 to 10 years of experience Additional Information Results oriented. Proven track record of relationship & solution selling, and account management Ability to effectively present technical information to both technical and non-technical audience members Ability to write and provide time-based reports and business correspondence Flexibility to work outside normal work hours, as required. Up to 60% travel. Ability to prioritize and re-prioritize quickly and thrive in a fast-paced environment. Must have a sense of urgency.Must update and maintain Customer Relationship Management System (CRM) as required Proficient in Word, Excel, Outlook, Adobe Acrobat, Internet Explorer. Advanced verbal and written communication skills. Hussmann or refrigeration product experience a plus. Develop and maintain an organized and repeatable sales and ordering process. Benefits & Perks – What’s In It For You* Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance. Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting. Paid Time-Off Benefits – Paid time off, stewardship, and parental leave. Educational Assistance – Tuition reimbursement for job-related courses after six months of service. Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation. Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status. The salary range of $104,253– $156,435 annual is just one component of Hussmann’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. About Hussmann For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit Hussmann is a subsidiary of Panasonic USA. Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

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