Critical Operations Technician I (Cedar Rapids, IA)

Job Description

Job Description

Critical Operations Technician I (Military & Veteran Talent Welcome)

Position Overview

LHH is seeking a Critical Operations Technician I to join our client's Facilities Operations team. This position is ideal for transitioning military personnel, veterans, and individuals with experience operating, maintaining, troubleshooting, or supporting mission-critical systems and equipment.

In this role, you will help ensure the continuous operation of critical infrastructure within our data centers, including electrical, mechanical, HVAC, and IT systems. You will work in a highly structured environment where safety, reliability, and operational readiness are top priorities.

Location: On-site (24/7/365 operations environment)
Schedule: Shift-based operations supporting continuous facility coverage

Key Responsibilities

• Monitor and maintain critical facility systems, including electrical, mechanical, HVAC, and IT infrastructure.

• Conduct preventive maintenance inspections and perform equipment checks to ensure operational readiness.

• Troubleshoot equipment issues and assist with repairs to minimize downtime and maintain mission continuity.

• Install, maintain, and support server racks, cabling, cabinets, fiber infrastructure, and customer equipment.

• Process maintenance work orders and accurately document completed work in company systems.

• Respond to facility alarms, operational incidents, customer requests, and emergency situations.

• Utilize established procedures and change management processes to safely perform maintenance activities.

• Follow safety protocols for handling tools, equipment, and hazardous materials.

• Maintain accurate operational logs, reports, and ticketing system documentation.

• Work collaboratively with team members to support data center operations and customer needs.

Military Experience We Value

We strongly encourage applications from veterans and transitioning service members with experience in:

• Power generation and electrical systems

• HVAC, utilities, and facility operations

• Communications and network infrastructure

• Electronics maintenance and troubleshooting

• Aviation maintenance

• Nuclear, propulsion, or mechanical systems

• Engineering equipment operations

• Mission-critical operations centers

• Base facilities maintenance

• Logistics, technical support, or operational readiness programs

Examples of relevant military backgrounds may include personnel from the Army, Navy, Air Force, Marine Corps, Coast Guard, Space Force, and National Guard/Reserve components who have worked with complex systems, equipment maintenance, or technical operations.

Qualifications

Required

• Two or more years of technical training, military training, trade school, apprenticeship, or equivalent hands-on experience.

• Knowledge of electrical, mechanical, HVAC, facilities maintenance, IT hardware, telecommunications, or related technical systems.

• Ability to follow technical procedures, safety protocols, and operational documentation.

• Proficiency with Microsoft Office applications and computer-based reporting systems.

Preferred

• Experience in a data center, industrial plant, manufacturing facility, utility, telecommunications environment, military operations center, or other mission-critical setting.

• Familiarity with preventive maintenance programs and technical troubleshooting.

Why Veterans Succeed at with our client

Veterans often excel in this role because of their experience with:

• Mission-focused operations

• Troubleshooting under pressure

• Following standardized procedures

• Working in team-oriented environments

• Safety and compliance standards

• Operating and maintaining critical infrastructure

• Shift work and 24/7 operational support

Benefits

• Medical, Dental, and Vision Insurance

• Life and Disability Insurance

• 401(k) with Company Match

• Tuition Assistance

• Military Leave Support

• Paid Volunteer Time

• Employee Assistance Program

• Parental Leave

• Scholarship Opportunities for Dependents

Equal Opportunity Employer

LHH is committed to creating an inclusive workplace and proudly welcomes veterans, military spouses, reservists, National Guard members, and transitioning service members. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.

Military experience is highly valued, and equivalent military training and leadership experience will be considered in lieu of traditional civilian experience where applicable.

Pay Details: $38.00 to $42.00 per hour

Search managed by: Max McFadden

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.