Clinical Assistant Program Manager For Mental Health Full-Service Partnership Services

Job Description

Job Description

Description:

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.

MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth.

MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.

MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek.

MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.

Assistant Program Manager (ASW / MFT / APCC / LCSW / LMFT / LPCC)

Full-time, 35 hours per week

• ASW / MFT / APCC: $37.00 per hour
• LCSW / LMFT / LPCC: $40.00 - $41.00 per hour

(The actual compensation will be determined based on experience and other factors permitted by law.)

Supervision Responsibilities: Under the general supervision of the program manager, provides direct supervision and takes leadership responsibilities for inter- disciplinary team members during program or service activities and provides secondary on-call services based on the psychosocial rehabilitation model of treatment and services.

Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA).

• In collaboration with and under the direction of the Program Manager, responsible for oversight of day-to-day program operations; day-to-day support and guidance to team overseeing the delivery of services
• Delegate daily tasks and provide direct supervision to team staff ensuring high quality Recovery-oriented services are being provided to members participating in the program
• Report to and problem solve with Program Manager any trends and/or program needs to encourage overall quality of services and staff development
• Responsible for overseeing exits of members from services, ensuring exits are completed in a manner consistent with members’ goals and Agency Recovery values, as well as in compliance with requirements of funders and audits
• Assist Program Manager as assigned with tracking program outcomes and maintaining program budget
• In collaboration with and under the direction of the Program Manager, recruit, hire, supervise, train, direct, evaluate, reward, discipline and terminate assigned staff in accordance with organizational policy and applicable laws and regulations
• Review and audit recovery plans and progress notes
• Provide timely information, feedback, and solution-focused resolutions to Program Manager with regard to emergent staff, team or participant issues
• In collaboration with Program Manager, monitor program budget and use knowledge of budget to guide service decisions made by team
• Monitor completion of recovery plans with each member that identifies his/her personal needs and goals.
• Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc.
• Oversee program documentation standards of staff. Provide coaching to correct errors and recommend/provide technical assistance when needed
• Represent MHALA and participate as a manager in meetings with the Veterans Administration, community partners and team. Disseminate relevant information to the team in a timely manner
• In collaboration with and as assigned by Program Manager, prepare and submit data quality/outcomes reports
• Work with landlords and property management companies and generate housing opportunities through advocacy, information and education. Stay current with technical and administrative changes in various housing programs and their requirements
• Network with other mainstream service agencies to share ideas and resources, develop effective programs, solve common problems and maintain a professional network of referral resources for housing and support services
• Provide leadership and guidance when Program Manager is not available
• Manage a small, flexible caseload of high-acuity clients as assigned, providing direct clinical services, care coordination, crisis intervention, and coverage support to ensure continuity of care while meeting overall program needs.

Position Requirements:

• Minimum 2-years experience providing psychosocial rehabilitative services to a disabled population required
• Masters degree in Social Work, Clinical Psychology, or Counseling and registration with the BBS as an LCSW, ASCW, LMFT, AMFT, LPCC, or APCC required
• Experience in a supervisory/leadership role preferred
• Willingness to become LPS designated to write 5150 holds for members when needed
• Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range of skills, abilities and professional competencies
• Flexible work schedule to include some nights, weekends and holidays.
• TB clearance and re-testing every year are conditions of continued employment
• Must have good basic English writing skills, good basic computer skills and be highly organized
• Knowledge of community resources.
• Proficient in computer applications such as Microsoft Word, Excel and Outlook
• Ability to track and interpret complex data sets for the program services and budget
• Must be detail oriented, and able to prioritize and juggle multiple projects without losing productivity
• COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment
• Employment verification directly from three (3) past employers within the most recent 7-year period