Backend Capability Product Specialist

Role Description

CVS Health is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently, we are seeking a technically fluent and strategically minded Backend Capability Product Specialist to own the backend platform, API ecosystem, and third-party integration layer of our SaaS product suite. This role sits at the intersection of engineering, business strategy, and market intelligence — driving the development of scalable, interoperable systems that power both internal capabilities and external partner integrations.

The ideal candidate combines deep SaaS platform expertise with a data-driven approach to prioritization — balancing market trends, ROI potential, and customer needs to build a backend that is a competitive differentiator. Experience with Healthcare technology, EHR/EMR systems, and health data interoperability standards is highly valued.

Expectations For The Role

• Backend Platform & API Strategy
  • Own the product roadmap for backend systems, APIs, and data platform capabilities
  • Define API design standards, versioning strategies, and developer experience (DX) principles
  • Drive the vision for a scalable, event-driven microservices architecture in collaboration with engineering leads
  • Establish and govern API governance frameworks including authentication, rate limiting, and SLA commitments
• Product Integrations & Ecosystem
  • Lead strategy and execution for third-party integrations, partner APIs, and marketplace ecosystem development
  • Identify and prioritize integration opportunities with EHR/EMR platforms (Epic, Cerner, athenahealth, etc.), payer systems, and health data networks
  • Collaborate with technical architects to evaluate and adopt interoperability standards:
    • HL7 FHIR R4 / R4B
    • SMART on FHIR
    • Direct Messaging / TEFCA / QHIN participation
  • Manage the integration roadmap from vendor evaluation through production go-live and ongoing lifecycle management
• Market Intelligence & Capability Vision
  • Monitor and synthesize healthcare technology market trends, regulatory shifts (ONC, CMS), and competitive landscape to inform the backend roadmap
  • Evaluate emerging capabilities — including commercial AI model APIs (Google Gemini, Anthropic Claude, OpenAI GPT), generative AI integration, and real-time data streaming — and translate them into business-ready features
  • Build ROI-based business cases for platform investments, with quantified impact projections tied to revenue, retention, or efficiency
  • Partner with Sales, Customer Success, and pre-sales teams to understand unmet integration and API needs from the market
• Cross-Functional Leadership
  • Serve as the primary product owner embedded with backend engineering squads — running sprint planning, backlog grooming, and stakeholder reviews
  • Translate complex technical requirements into clear, actionable product specs, user stories, and acceptance criteria
  • Act as the internal API product evangelist, enabling internal teams to leverage platform capabilities effectively
  • Define and track platform KPIs: API adoption, uptime, latency, integration success rates, and developer satisfaction

Qualifications

• At least 7 years of product management experience
• 4+ years focused on backend systems, APIs, or platform products
• Proven track record delivering SaaS platform features at scale — ideally in a B2B or enterprise context
• Deep understanding of RESTful API design, webhooks, async messaging, and modern integration patterns
• Hands-on experience with API management platforms (e.g., Apigee, AWS API Gateway, Kong, MuleSoft)
• Strong ability to build investment cases grounded in ROI modeling, market sizing, and competitive differentiation
• Demonstrated experience leading API or platform product strategy — not just execution
• Comfortable reading technical documentation, reviewing API specs (OpenAPI/Swagger), and participating in architectural discussions

Preferred Qualifications

• Experience working in Agile/Scrum environments with engineering teams
• Excellent written and verbal communication skills with the ability to tailor messaging from C-suite to engineering
• Familiarity with EHR/EMR platforms such as Epic, Oracle Health (Cerner), Athenahealth, or Meditech
• Working knowledge of HL7 FHIR, CDA/C-CDA, and healthcare data interoperability frameworks
• Understanding of HIPAA, 21st Century Cures Act, and ONC information-blocking rules as they relate to API and data access obligations
• Experience building or integrating with health information networks (HIEs, QHINs, or TEFCA participants)
• Prior work with clinical workflows, care coordination platforms, or revenue cycle management (RCM) systems

Education

• Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)

Pay Range

The typical pay range for this role is: $106,605.00 - $284,280.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs and other resources, based on eligibility