Business Office Manager

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive. As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work® certifications from 2022–2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. TerraBella Senior Living is looking for a Business Office Manager to join our community TerraBella Southern Pines. Responsibilities Prepares and submits necessary documentation for resident move-ins, move-outs, transfers and ancillary charges. Oversees cash controls including the depositing and posting of cash receipts and implementing and monitoring controls over petty cash Maintains daily cashbooks for operational accounts and prepare monthly bank reconciliation. Monitors and oversees the processing of accounts payable. Ensures department manager’s complete appropriate assignment of departmental expenses and supporting documentation is executed and maintained. Coordinates the processing of payroll and employee benefits; and the payment of insurance, real estate taxes and related reporting requirements. Prepares and enters journal entries and maintains appropriate sub schedules for Balance Sheet accounts. Reviews and distributes the monthly financial statements. Prepares Management reports as requested. Maintains team member, resident, vendor and financial accounting files in accordance with established policies and requirements. Interfaces with residents on billing/collection issues. Oversees preparation and maintenance of resident files, records and reports. Manages community Human Resource function. Responsible for ensuring a positive first impression, following the established new hire orientation program. Oversees payroll and Team Member paperwork including new hire and Change forms. Manages open positions using the applicant tracking system (ATS) and job postings. Manages scheduling for Concierge team members. Creates set-up and oversight for Health Center resident’s/patient’s private accounts and prepares necessary reports to adhere to State, Local and Federal guidelines. Other duties as assigned. Qualifications Bachelor's degree in Accounting with one-year experience as an Accountant, or Associates degree in Accounting with two to three years related experience Why Join Us Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members. Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose! Our Culture & Values So often, what brings people together is deeply rooted in who we are and what we stand for. At Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY. Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success. Benefits You’ll Enjoy For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP). Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Regulatory Compliance & Background Screening Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: JOB CODE: 1007611 #J-18808-Ljbffr