Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to join a fast-paced organization in Los Angeles, California. This contract opportunity with potential for a permanent position is ideal for someone who combines strong collections experience with careful cash application, account analysis, and customer support. The person in this role will help maintain healthy receivables, resolve billing issues efficiently, and contribute to accurate financial records across daily AR operations.

Responsibilities:

• Oversee an assigned portfolio of customer accounts, tracking open balances and taking timely action to keep receivables current.

• Analyze aging activity, contact customers regarding overdue invoices, and drive payment collection through effective outreach by phone and email.

• Reconcile customer accounts, investigate balance differences, and resolve billing issues, disputes, deductions, and short-paid items.

• Apply incoming payments from multiple sources, including wire transfers, lockbox receipts, checks, credit cards, and other remittance channels, with a high level of accuracy.

• Balance daily cash receipts against supporting reports and research unapplied cash or payment variances to ensure clean account records.

• Submit invoices and backup documentation through customer portals, monitor approval progress, and address rejected transactions or missing information.

• Prepare authorized credit memos, respond to customer questions about invoices and account balances, and document all account activity thoroughly.

• Escalate serious delinquency concerns to leadership when needed while maintaining productive customer relationships and reinforcing payment terms.

• Provide cross-coverage for other accounts receivable team members and assist with additional accounting assignments or special projects as business needs evolve.

• At least 3 years of experience in accounts receivable, commercial collections, cash application, billing support, or a related accounting function.
• Demonstrated ability to manage customer accounts, follow up on outstanding balances, and support effective collection efforts in a high-volume environment.
• Practical knowledge of core AR practices, including reconciliations, cash posting, dispute resolution, and maintenance of accurate account records.
• Proficiency with ERP or accounting platforms such as Microsoft Dynamics 365, Oracle, NetSuite, or similar systems.
• Strong Microsoft Office skills, especially Excel for sorting, filtering, and reviewing data, along with Outlook, Word, and PowerPoint.
• Experience working with electronic invoicing tools, customer billing portals, or digital payment platforms is preferred.
• Excellent organization, attention to detail, and the ability to handle multiple deadlines while protecting confidential financial information.
• Clear written and verbal communication skills with a detail-focused, service-oriented approach when partnering with customers and internal teams.